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Low speeds

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Grafter
Posts: 617
Registered: 08-11-2008

Low speeds

Anyone else seeing very low speeds over the last couple of days, see my results below from TBB speedtest.
The result on Monday is what I usually get.
Wireless connection, no test socket.
Have raised a ticket but not expecting a reply this year!!   Huh

Wed 04/12/13 14:06 1.48 Mbps 3.06 Mbps 0.74 Mbps 87.112.1.  Plusnet
Wed 04/12/13 11:35 11.24 Mbps 11.66 Mbps 0.75 Mbps 87.112.1 Plusnet
Wed 04/12/13 09:56 3.40 Mbps 3.07 Mbps 0.38 Mbps 87.112.1 Plusnet
Wed 04/12/13 08:24 3.28 Mbps 2.91 Mbps 0.73 Mbps 46.208.1 Plusnet
Tue 03/12/13 18:23 1.34 Mbps 0.82 Mbps 0.73 Mbps 87.113.1 Plusnet
Tue 03/12/13 17:49 2.36 Mbps 2.48 Mbps 0.73 Mbps 87.113.1 Plusnet
Tue 03/12/13 16:35 0.97 Mbps 0.94 Mbps 0.74 Mbps 46.208.1 Plusnet
Mon 02/12/13 17:32 12.44 Mbps 13.03 Mbps 0.75 Mbps 91.125.3 Plusnet

DSL Connection
Link Information

Uptime: 0 days, 5:16:00
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 888 / 17.577
Data Transferred (Sent/Received) [MB/GB]: 644,23 / 1,99
Output Power (Up/Down) [dBm]: 12,1 / 0,0
Line Attenuation (Up/Down) [dB]: 7,4 / 16,5
SN Margin (Up/Down) [dB]: 14,8 / 8,7
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 588 / 0
Loss of Signal (Local/Remote): 85 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 5.355 / 75
FEC Errors (Up/Down): 0 / 6.071
CRC Errors (Up/Down): 0 / 11
HEC Errors (Up/Down): 0 / 94
4 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Low speeds

Could you run through the faults checker, that's the best way to report this rather than opening a standard support ticket. We've had a quick look and can't see any general issues with your exchange (no influx of faults raised in the area).
https://faults.plus.net
Thanks.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
reserved
Grafter
Posts: 617
Registered: 08-11-2008

Re: Low speeds

Have done so Chris
reserved
Grafter
Posts: 617
Registered: 08-11-2008

Re: Low speeds

Still waiting for an update from PN Support.
 
Download speeds been varying from 0.97Mbps to 13.78Mbps!   Sad
edit: Have received a reply now
reserved
Grafter
Posts: 617
Registered: 08-11-2008

Re: Low speeds

Have not had a reply from Support but speeds have improved  Undecided
Date                  Down TBB Down HTTPx6 Upstream    ISP Address ISP
Sun 08/12/13 08:27 13.65 Mbps 12.64 Mbps 0.74 Mbps 146.90. Plusnet
Sat 07/12/13 19:54 9.04 Mbps 11.05 Mbps 0.75 Mbps 146.90. Plusnet
Sat 07/12/13 18:36 11.15 Mbps 13.08 Mbps 0.75 Mbps 146.90.    Plusnet
Sat 07/12/13 15:11 12.92 Mbps 12.09 Mbps 0.76 Mbps 146.90. Plusnet
Sat 07/12/13 14:56 13.46 Mbps 13.21 Mbps 0.75 Mbps 146.90. Plusnet
Sat 07/12/13 13:03 0.32 Mbps 1.31 Mbps 0.59 Mbps 31.185. Plusnet