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Low speeds
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- Re: Low speeds
Low speeds
04-12-2013 2:19 PM
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Anyone else seeing very low speeds over the last couple of days, see my results below from TBB speedtest.
The result on Monday is what I usually get.
Wireless connection, no test socket.
Have raised a ticket but not expecting a reply this year!!
Wed 04/12/13 14:06 1.48 Mbps 3.06 Mbps 0.74 Mbps 87.112.1. Plusnet
Wed 04/12/13 11:35 11.24 Mbps 11.66 Mbps 0.75 Mbps 87.112.1 Plusnet
Wed 04/12/13 09:56 3.40 Mbps 3.07 Mbps 0.38 Mbps 87.112.1 Plusnet
Wed 04/12/13 08:24 3.28 Mbps 2.91 Mbps 0.73 Mbps 46.208.1 Plusnet
Tue 03/12/13 18:23 1.34 Mbps 0.82 Mbps 0.73 Mbps 87.113.1 Plusnet
Tue 03/12/13 17:49 2.36 Mbps 2.48 Mbps 0.73 Mbps 87.113.1 Plusnet
Tue 03/12/13 16:35 0.97 Mbps 0.94 Mbps 0.74 Mbps 46.208.1 Plusnet
Mon 02/12/13 17:32 12.44 Mbps 13.03 Mbps 0.75 Mbps 91.125.3 Plusnet
DSL Connection
Link Information
Uptime: 0 days, 5:16:00
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 888 / 17.577
Data Transferred (Sent/Received) [MB/GB]: 644,23 / 1,99
Output Power (Up/Down) [dBm]: 12,1 / 0,0
Line Attenuation (Up/Down) [dB]: 7,4 / 16,5
SN Margin (Up/Down) [dB]: 14,8 / 8,7
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 588 / 0
Loss of Signal (Local/Remote): 85 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 5.355 / 75
FEC Errors (Up/Down): 0 / 6.071
CRC Errors (Up/Down): 0 / 11
HEC Errors (Up/Down): 0 / 94
The result on Monday is what I usually get.
Wireless connection, no test socket.
Have raised a ticket but not expecting a reply this year!!
Wed 04/12/13 14:06 1.48 Mbps 3.06 Mbps 0.74 Mbps 87.112.1. Plusnet
Wed 04/12/13 11:35 11.24 Mbps 11.66 Mbps 0.75 Mbps 87.112.1 Plusnet
Wed 04/12/13 09:56 3.40 Mbps 3.07 Mbps 0.38 Mbps 87.112.1 Plusnet
Wed 04/12/13 08:24 3.28 Mbps 2.91 Mbps 0.73 Mbps 46.208.1 Plusnet
Tue 03/12/13 18:23 1.34 Mbps 0.82 Mbps 0.73 Mbps 87.113.1 Plusnet
Tue 03/12/13 17:49 2.36 Mbps 2.48 Mbps 0.73 Mbps 87.113.1 Plusnet
Tue 03/12/13 16:35 0.97 Mbps 0.94 Mbps 0.74 Mbps 46.208.1 Plusnet
Mon 02/12/13 17:32 12.44 Mbps 13.03 Mbps 0.75 Mbps 91.125.3 Plusnet
DSL Connection
Link Information
Uptime: 0 days, 5:16:00
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 888 / 17.577
Data Transferred (Sent/Received) [MB/GB]: 644,23 / 1,99
Output Power (Up/Down) [dBm]: 12,1 / 0,0
Line Attenuation (Up/Down) [dB]: 7,4 / 16,5
SN Margin (Up/Down) [dB]: 14,8 / 8,7
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 588 / 0
Loss of Signal (Local/Remote): 85 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 5.355 / 75
FEC Errors (Up/Down): 0 / 6.071
CRC Errors (Up/Down): 0 / 11
HEC Errors (Up/Down): 0 / 94
Message 1 of 5
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4 REPLIES 4
Re: Low speeds
04-12-2013 2:39 PM
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Could you run through the faults checker, that's the best way to report this rather than opening a standard support ticket. We've had a quick look and can't see any general issues with your exchange (no influx of faults raised in the area).
https://faults.plus.net
Thanks.
https://faults.plus.net
Thanks.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 5
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Re: Low speeds
04-12-2013 2:47 PM
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Have done so Chris
Message 3 of 5
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Re: Low speeds
06-12-2013 6:15 PM
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Still waiting for an update from PN Support.
Download speeds been varying from 0.97Mbps to 13.78Mbps!
edit: Have received a reply now
Download speeds been varying from 0.97Mbps to 13.78Mbps!
edit: Have received a reply now
Message 4 of 5
(461 Views)
Re: Low speeds
08-12-2013 11:59 AM
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Have not had a reply from Support but speeds have improved
Date Down TBB Down HTTPx6 Upstream ISP Address ISP
Sun 08/12/13 08:27 13.65 Mbps 12.64 Mbps 0.74 Mbps 146.90. Plusnet
Sat 07/12/13 19:54 9.04 Mbps 11.05 Mbps 0.75 Mbps 146.90. Plusnet
Sat 07/12/13 18:36 11.15 Mbps 13.08 Mbps 0.75 Mbps 146.90. Plusnet
Sat 07/12/13 15:11 12.92 Mbps 12.09 Mbps 0.76 Mbps 146.90. Plusnet
Sat 07/12/13 14:56 13.46 Mbps 13.21 Mbps 0.75 Mbps 146.90. Plusnet
Sat 07/12/13 13:03 0.32 Mbps 1.31 Mbps 0.59 Mbps 31.185. Plusnet
Date Down TBB Down HTTPx6 Upstream ISP Address ISP
Sun 08/12/13 08:27 13.65 Mbps 12.64 Mbps 0.74 Mbps 146.90. Plusnet
Sat 07/12/13 19:54 9.04 Mbps 11.05 Mbps 0.75 Mbps 146.90. Plusnet
Sat 07/12/13 18:36 11.15 Mbps 13.08 Mbps 0.75 Mbps 146.90. Plusnet
Sat 07/12/13 15:11 12.92 Mbps 12.09 Mbps 0.76 Mbps 146.90. Plusnet
Sat 07/12/13 14:56 13.46 Mbps 13.21 Mbps 0.75 Mbps 146.90. Plusnet
Sat 07/12/13 13:03 0.32 Mbps 1.31 Mbps 0.59 Mbps 31.185. Plusnet
Message 5 of 5
(461 Views)
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