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Low speeds recently
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- Re: Low speeds recently
Low speeds recently
18-01-2015 3:51 PM
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Hey i used to enjoy speeds of upto 13 meg and now recently i have only been getting 5meg could someone please check into this for me
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Re: Low speeds recently
19-01-2015 12:07 PM
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There's nothing immediately obviously wrong with your line. It's not hugely unstable and the SNR is around 6db. There are a few more errors showing on the downstream which could be causing slower than ideal speeds.
Can you run through the faults checker at https://faults.plus.net so we can get this looked at in more detail.
Can you run through the faults checker at https://faults.plus.net so we can get this looked at in more detail.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Low speeds recently
20-01-2015 10:27 AM
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Could having a landline plugged into the filter be having an effect as it seems to be slower after this
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Re: Low speeds recently
20-01-2015 10:31 AM
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Depending on how old the landline and filter are it could do.
The troubleshooter that Chris put in his post covers all the internal checks you can do on your end so I'd recommend going through that.
The troubleshooter that Chris put in his post covers all the internal checks you can do on your end so I'd recommend going through that.
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Re: Low speeds recently
20-01-2015 10:39 AM
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i went through that but hit a stumbling block when it came to try a different router and their been charges . 1 i dont have a different router and 2 i dont wish to be charged for a repair when iv done nothing ill unplug the landline n reset my router see if that helps
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