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Low speed after Line Fault corrected
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Low speed after Line Fault corrected
07-12-2013 3:04 PM
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I had a Line Fault (mains hum) which caused a low downstream rate for nearly 4 days. BT cured the fault at the distribution box but rate has remained very low (280kbps) after 3 days and hasn't changed. The router raised the Sync speed quickly from around 500 Kbps to 2300Kbps on BT curing the fault. Have rebooted the router but this has had no effect. I am in the sticks & the usual download rate is around 2Mbps.
Router is TP-Link TD-W8960N and stats are :-
Downstream Upstream
SNR Margin 9dB 12dB
Attenuation 64.5 dB 35.6dB
Sync rate 2300Kbps 447Kbps
Any ideas on how to raise the download rate to its former value without waiting for the learning mode to take several days to assess the line ?
Thanks
Router is TP-Link TD-W8960N and stats are :-
Downstream Upstream
SNR Margin 9dB 12dB
Attenuation 64.5 dB 35.6dB
Sync rate 2300Kbps 447Kbps
Any ideas on how to raise the download rate to its former value without waiting for the learning mode to take several days to assess the line ?
Thanks
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Re: Low speed after Line Fault corrected
07-12-2013 3:11 PM
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There are two possibilities
The first that the BT IP profile hasn't increased - you can check that with the BT speedtest Further Diagnostics http://speedtest.btwholesale.com/
The second is that the Plusnet IP profile hasn't picked up the change in BT IP profile - you can check that here - Current Line Speed https://portal.plus.net/my.html?action=data_transfer_speed
The first that the BT IP profile hasn't increased - you can check that with the BT speedtest Further Diagnostics http://speedtest.btwholesale.com/
The second is that the Plusnet IP profile hasn't picked up the change in BT IP profile - you can check that here - Current Line Speed https://portal.plus.net/my.html?action=data_transfer_speed
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- Re: Low speed after Line Fault corrected