Low speed!! On Unlimited fibre 80/20
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Low speed!! On Unlimited fibre 80/20
Low speed!! On Unlimited fibre 80/20
27-02-2013 9:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Any helped appreciated BTW i'm on gateway PCL-AG08 at City Lifeline House
Jamie
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 9:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 9:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
J
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 9:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: JamieDanjoux I have heard a lot of people have had a reduced speed to 1mbits from 60mbits+ This unfortunately has happened to me! My speed stats are as below from speedtest.net
Any helped appreciated BTW i'm on gateway PCL-AG08 at City Lifeline House
Jamie
It comes to us all Jamie......MY IP Profile has been reduced just because i changed a cable....god knows what will happen to the ip when we all start getting power cuts as they predict for the near future
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 9:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 9:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry to hear that you're experiencing slow speeds.
Would it be possible if you could post some information so we can see what is going on?
- Firstly a speed test at http://speedtest.btwholesale.com and run further diagnostic after the test has completed
- Check which gateway you're on at http://usertools.plus.net/@gateway/
- Run a pingpath command, to run the pingpath command you'd need to open a command prompt and type the following, 'pathping ntp.plus.net -q 50'
If you could post the results that would be great.
Thanks,
Chris
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 9:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you checked my signature, I have a mac and not a Windows computer
Quote from: chrispurvey Hi there,
Sorry to hear that you're experiencing slow speeds.
Would it be possible if you could post some information so we can see what is going on?
- Firstly a speed test at http://speedtest.btwholesale.com and run further diagnostic after the test has completed
- Check which gateway you're on at http://usertools.plus.net/@gateway/
- Run a pingpath command, to run the pingpath command you'd need to open a command prompt and type the following, 'pathping ntp.plus.net -q 50'
If you could post the results that would be great.
Thanks,
Chris
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 9:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: chrispurvey Hi there,
Sorry to hear that you're experiencing slow speeds.
Would it be possible if you could post some information so we can see what is going on?
- Firstly a speed test at http://speedtest.btwholesale.com and run further diagnostic after the test has completed
- Check which gateway you're on at http://usertools.plus.net/@gateway/
- Run a pingpath command, to run the pingpath command you'd need to open a command prompt and type the following, 'pathping ntp.plus.net -q 50'
If you could post the results that would be great.
Thanks,
Chris
Hi Chris heres mine... I'm on gateway ptn-ag02 telehouse north
I did have ip pofile of 77.43
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 9:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 9:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
+Me. PCL-AG02
Im on the old 80/20 250GB if it helps anyone.
D:\Users\Aman>pathping ntp.plus.net -q 50
Tracing route to ntp.plus.net [212.159.6.9]
over a maximum of 30 hops:
0 AMANSLAPTOP [192.168.1.4]
1 WNDR4000 [192.168.1.1]
2 lo0-central10.pcl-ag02.plus.net [195.166.128.183]
3 link9-central10.pcl-gw01.plus.net [84.93.249.48]
4 48.core.plus.net [212.159.1.48]
5 po2.pcl-gw01.plus.net [195.166.129.41]
6 vl63.pcl-lb01.plus.net [212.159.2.252]
7 cdns01.plus.net [212.159.6.9]
Computing statistics for 87 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 AMANSLAPTOP [192.168.1.4]
0/ 50 = 0% |
1 7ms 0/ 50 = 0% 0/ 50 = 0% WNDR4000 [192.168.1.1]
0/ 50 = 0% |
2 39ms 0/ 50 = 0% 0/ 50 = 0% lo0-central10.pcl-ag02.plus.net [195.166.128.183]
0/ 50 = 0% |
3 28ms 0/ 50 = 0% 0/ 50 = 0% link9-central10.pcl-gw01.plus.net [84.93.249.48]
0/ 50 = 0% |
4 30ms 0/ 50 = 0% 0/ 50 = 0% 48.core.plus.net [212.159.1.48]
0/ 50 = 0% |
5 24ms 0/ 50 = 0% 0/ 50 = 0% po2.pcl-gw01.plus.net [195.166.129.41]
0/ 50 = 0% |
6 32ms 0/ 50 = 0% 0/ 50 = 0% vl63.pcl-lb01.plus.net [212.159.2.252]
1/ 50 = 2% |
7 28ms 1/ 50 = 2% 0/ 50 = 0% cdns01.plus.net [212.159.6.9]
Trace complete.
D:\Users\Aman>
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 9:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 10:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 10:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Windows\system32>pathping ntp.plus.net -q 50
Tracing route to ntp.plus.net [212.159.6.10]
over a maximum of 30 hops:
0 Steven.lan [192.168.1.64]
1 dsldevice.lan [192.168.1.254]
2 lo0-central10.pcl-ag02.plus.net [195.166.128.183]
3 link11-central10.pcl-gw01.plus.net [84.93.249.52]
4 48.core.plus.net [212.159.1.48]
5 po2.pcl-gw01.plus.net [195.166.129.41]
6 vl63.pcl-lb01.plus.net [212.159.2.252]
7 cdns02.plus.net [212.159.6.10]
Computing statistics for 87 seconds...
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 10:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Richard>pathping ntp.plus.net -q50
A value must be supplied for option -q50.
C:\Users\Richard>pathping ntp.plus.net -q 50
Tracing route to ntp.plus.net [212.159.6.9]
over a maximum of 30 hops:
0 Downstairs [192.168.1.227]
1 www.asusnetwork.net [192.168.1.1]
2 lo0-central10.ptn-ag02.plus.net [195.166.128.191]
3 link7-central10.ptn-gw01.plus.net [84.93.248.172]
4 xe-1-2-0.ptw-cr01.plus.net [212.159.1.28]
5 te9-4.ptn-gw01.plus.net [195.166.129.33]
6 vl55.ptn-lb01.plus.net [212.159.2.124]
7 cdns01.plus.net [212.159.6.9]
Computing statistics for 87 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Downstairs [192.168.1.227]
0/ 50 = 0% |
1 5ms 0/ 50 = 0% 0/ 50 = 0% www.asusnetwork.net [192.168.1.1]
0/ 50 = 0% |
2 36ms 0/ 50 = 0% 0/ 50 = 0% lo0-central10.ptn-ag02.plus.net [1
95.166.128.191]
0/ 50 = 0% |
3 22ms 0/ 50 = 0% 0/ 50 = 0% link7-central10.ptn-gw01.plus.net
[84.93.248.172]
0/ 50 = 0% |
4 26ms 0/ 50 = 0% 0/ 50 = 0% xe-1-2-0.ptw-cr01.plus.net [212.15
9.1.28]
0/ 50 = 0% |
5 23ms 0/ 50 = 0% 0/ 50 = 0% te9-4.ptn-gw01.plus.net [195.166.1
29.33]
0/ 50 = 0% |
6 27ms 0/ 50 = 0% 0/ 50 = 0% vl55.ptn-lb01.plus.net [212.159.2.
124]
0/ 50 = 0% |
7 24ms 0/ 50 = 0% 0/ 50 = 0% cdns01.plus.net [212.159.6.9]
Trace complete.
C:\Users\Richard>
Re: Low speed!! On Unlimited fibre 80/20
27-02-2013 10:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: chrispurvey Sorry about that, could you run a traceroute through Network utility to bbc.co.uk on your Mac?
Here is the BBC IPLayer test. Hope this helps!! Also have the decency to upload the fault on the service status page @ plus.net website to inform people! I'm on PCL-AG08
J
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Low speed!! On Unlimited fibre 80/20