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Low or no broadband

stevewelling
Grafter
Posts: 108
Registered: ‎22-08-2007

Low or no broadband

Hi, since this first thing this morning have had low rate or no broadband at all.

Based in S Manchester. No good with Ethernet as well as wifi. Telephone signal sounds fine, phone working ok.

Any idea? I'm not at home at moment but have just been informed still not working.

2 REPLIES 2
Optimatts
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 442
Fixes: 19
Registered: ‎25-09-2018

Re: Low or no broadband

Hi @ stevewelling, Sorry to hear you're having speed and connection problems. Other than checking the phone, have you tried the basic connection troubleshooting HERE?

 

If that doesn't help, feel free to PM your username over to me and we can take a look from our side. Matt L

stevewelling
Grafter
Posts: 108
Registered: ‎22-08-2007

Re: Low or no broadband

This fixed now, router issue.

Thanks for speedy response.