Low internet broadband speed..
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Low internet broadband speed..
11-02-2013 10:50 PM
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Did a speed test.. not impressed with the results, more or less the same speeds I was getting with my Tmobile dongle! that cant be right.
This is the results from the speed test.
to make sure that is right did a check with BT results below..
is there anything i can do to get greater speeds?
Re: Low internet broadband speed..
12-02-2013 8:40 AM
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Re: Low internet broadband speed..
12-02-2013 10:06 AM
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I've checked your connection and everything appears to be running as it should. Could you run a test via http://speedtest.btwholesale.com and click further diagnostics after the test?
Let me know the results.
Re: Low internet broadband speed..
12-02-2013 11:23 AM
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did that test that you asked me to do.
update*
just had a look around member centre
came across this..
That is saying my current line speed is 7.5 mb..
them test results that i posted in the first post are wrong maybe?
Re: Low internet broadband speed..
12-02-2013 12:19 PM
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What's needed now are the stats from your router - see the link from ReedRichards. This will provide better information for judging how your connection is performing relative to the estimates given and line characteristics.
Using a TP-Link Archer VR600 modem-router.
Re: Low internet broadband speed..
12-02-2013 3:03 PM
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this is the dsl connection information i think this is what you wanted to see..
Re: Low internet broadband speed..
12-02-2013 3:13 PM
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(Edit - typo)
Re: Low internet broadband speed..
12-02-2013 3:50 PM
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Re: Low internet broadband speed..
12-02-2013 4:06 PM
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Quote from: Stylin So i am getting 7.5mb now? my connection will at some stage be changed to follow BT? so il go down to 2mb?! thats not good..
Your (undated) BTw result in reply#3 had an IP profile of 2Mbps and the Plusnet IP profile shown was 7.5Mbps. My response was based on the information supplied and assuming they were of a similar time stamp. Your latest BTw result is completely different and both IP profiles appear to match (assuming the PN profile hasn't changed - you have not provided that information).
Using a TP-Link Archer VR600 modem-router.
Re: Low internet broadband speed..
12-02-2013 5:14 PM
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It looks, however like that should be resolved now so please let us know if things are any better.
Re: Low internet broadband speed..
12-02-2013 6:54 PM
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Re: Low internet broadband speed..
12-02-2013 7:49 PM
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I'll make sure that we get that shifted up for you.
Re: Low internet broadband speed..
13-02-2013 12:05 AM
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lets hope that will be the end of this problem
Re: Low internet broadband speed..
13-02-2013 1:15 PM
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Re: Low internet broadband speed..
13-02-2013 1:30 PM
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