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Lots of disconnections today
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- Re: Lots of disconnections today
Lots of disconnections today
26-07-2014 2:05 PM
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My internet has been very poor today, constant disconnections. If I restart the router I may get 10 minutes before it disconnects again. My home hub 5 turns orange and I keep getting directed back to the home hub 5 portal.
Can I provide you with any information to help you look in to this further?
Can I provide you with any information to help you look in to this further?
Message 1 of 9
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Re: Lots of disconnections today
26-07-2014 2:37 PM
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As well as the constant disconnects my speeds are down to 33/10mb from about 74/19mb.
Message 2 of 9
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Re: Lots of disconnections today
26-07-2014 2:43 PM
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Hi there.
We are seeing quite alot of drops from your connection
<img src="http://community.plus.net/visualradius/generated/image14063821703572.png"/>
Is the homehub connected to the Openreach modem or is it just connected on its own?
We are seeing quite alot of drops from your connection
<img src="http://community.plus.net/visualradius/generated/image14063821703572.png"/>
Is the homehub connected to the Openreach modem or is it just connected on its own?
Message 3 of 9
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Re: Lots of disconnections today
26-07-2014 3:28 PM
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That's consistent with the disconnections I have been experiencing. I'm not using the openreach modem, the HH5 is connected straight to the wall as it has been for weeks.
Message 4 of 9
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Re: Lots of disconnections today
26-07-2014 3:37 PM
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Thats fine
Can you raise a fault online at http://faults.plus.net
We'll then get it picked up and looked into
Can you raise a fault online at http://faults.plus.net
We'll then get it picked up and looked into
Message 5 of 9
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Re: Lots of disconnections today
26-07-2014 3:48 PM
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Thanks, took a few attempts as the connection dropped but got it done in the end!
Message 6 of 9
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Re: Lots of disconnections today
28-07-2014 3:57 PM
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Things have looked much better since late Saturday afternoon.
Message 7 of 9
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Re: Lots of disconnections today
02-08-2014 6:50 PM
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This hasn't been an issue for a few days, until today. What's going on?
Message 8 of 9
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Re: Lots of disconnections today
02-08-2014 7:16 PM
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Same thing here. Several disconnections today. Very ropey line conditions using RouterStats - Lite. All over the place around 1.30pm and between 5 and 6pm
dick:quote
dick:quote
Message 9 of 9
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