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Lots of DC's, can't use faults.plus.net

David_W
Rising Star
Posts: 2,305
Thanks: 33
Registered: ‎19-07-2007

Lots of DC's, can't use faults.plus.net

I have been disconnecting quite frequently recently, it was bad over the weekend but I switched firmware on my Cisco and it seems to have gotten better but I'm still disconnecting a fair bit which has resulted in my speed dropping from a stable 8mb to 6mb.  I try to go to faults.plus.net but that results in...
We were unable to complete your requested action. This may be the result of a temporary fault.
Please try again in a few minutes.
So I can't progress in that manner.
My modem stats and such:
Quote
                ATU-R (DS)                      ATU-C (US)
Modem Status:    Showtime (DMTDSL_SHOWTIME)
DSL Mode:        ITU G.992.1 (G.DMT) Annex A
ITU STD NUM:    0x03                            0x2
Vendor ID:      'STMI'                          'TSTC'
Vendor Specific: 0x0000                          0x0000
Vendor Country:  0x0F                            0xB5
Chip ID:        C196 (0)
DFE BOM:        DFE3.0 Annex A (1)
Capacity Used:  99%                            48%
Noise Margin:    14.5 dB                        26.0 dB
Output Power:    19.5 dBm                        12.5 dBm
Attenuation:    32.0 dB                        14.0 dB
Defect Status:  None                            None
Last Fail Code:  None
Watchdog Counter: 0x22
Watchdog Resets: 0
Selftest Result: 0x00
Subfunction:    0x00
Interrupts:      8284 (0 spurious)
PHY Access Err:  0
Activations:    4
                Interleave            Fast    Interleave              Fast
Speed (kbps):          6240                0          448                0
Cells:              3090116                0      4130265                0
Reed-Solomon EC:          6                0            0                0
CRC Errors:              0                0            0                0
Header Errors:            0                0            0                0
Total BER:                0E-0          0E-0
Leakage Average BER:      0E-0          0E-0
                        ATU-R (DS)      ATU-C (US)
Bitswap:              enabled            enabled
Bitswap success:          0                  0
Bitswap failure:          0                  0
DMT Bits Per Bin
000: 0 0 0 0 0 0 0 3 5 6 6 7 7 7 7 8
010: 8 8 8 7 7 7 7 7 7 7 6 6 4 4 3 0
020: 0 0 0 0 0 B B C C C B B C B C B
030: C B B B B B B B B B B B B A A B
040: 0 A A B A A A A A A 2 A A A A A
050: A A A A A A 9 9 A 9 9 9 9 9 9 9
060: 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9
070: 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9
080: 8 9 8 8 9 8 8 8 8 8 8 8 8 8 8 8
090: 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8
0A0: 8 8 8 8 8 8 8 8 8 7 8 8 8 8 8 8
0B0: 8 8 8 8 8 8 8 8 7 7 8 8 8 8 7 7
0C0: 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7
0D0: 7 7 7 5 7 7 7 7 7 7 7 7 7 7 7 7
0E0: 7 7 7 6 7 7 7 6 6 6 6 7 6 7 7 6
0F0: 6 6 6 6 6 6 6 6 6 6 6 5 4 4 5 6

My attenuation is usually a solid 29db and my SNR 9db.  I switched from my Cisco to a Netgear and that too reported the same attenuation/snr as well as the low connection speed.
I did have a *lot* of disconnections a couple of bit ago but that was due to an idle setting on my Buffalo (which I'm not using).  My Cisco "activations" is at 4 which means it's reconnected 4 times since I turned it on yesterday.
Any ideas on what to do?  I can't raise a fault at faults.plus.net (no idea why) and if I keep disconnecting my speed won't stabilise.