Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Lost connection
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Lost connection
Lost connection
28-10-2013 5:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi,
i just lost connection to a bit to come back up but did see an error but no idea what it means lol Connection could not be established: Concentrator not reachable.
i just lost connection to a bit to come back up but did see an error but no idea what it means lol Connection could not be established: Concentrator not reachable.
Message 1 of 7
(1,755 Views)
6 REPLIES 6
Re: Lost connection
28-10-2013 5:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Something had happened.... we're looking into it.
http://community.plus.net/forum/index.php/topic,119515.0/topicseen.html
http://community.plus.net/forum/index.php/topic,119515.0/topicseen.html
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 7
(505 Views)
Re: Lost connection
28-10-2013 5:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
thanks chris yeah i noticed that after i posted lol
Message 3 of 7
(505 Views)
Re: Lost connection
28-10-2013 5:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Chris Something had happened.... we're looking into it.
http://community.plus.net/forum/index.php/topic,119515.0/topicseen.html
This seems to be a common thing for me now? Latency has increased and ever since i'm getting this annoying error ' Concentrator not reachable '
I tried to called support, and got a busy tone. I've now done the broadband fault checker, as this isn't the first time. No idea why my latency has increased a lot
Chris your 2p's worth on my issues?
Message 4 of 7
(505 Views)
Re: Lost connection
28-10-2013 5:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
'Concentrator not reachable' is normally caused when trying to reconnect after an outage where the previous session hasn't ended gracefully.
Power down the router for 2 minutes and then try to connect again.
Power down the router for 2 minutes and then try to connect again.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 5 of 7
(505 Views)
Re: Lost connection
28-10-2013 5:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
i powered down for 15mins, everytime it's happened as requested by staff on twitter and still wouldn't connect
Any ideas on why my latency has increased by +10ms?
I moved from BE* because latency increased, PlusNET started really well with low latency. Now it's creeping up
Any ideas on why my latency has increased by +10ms?
I moved from BE* because latency increased, PlusNET started really well with low latency. Now it's creeping up
Message 6 of 7
(505 Views)
Re: Lost connection
29-10-2013 10:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
We'd normally associate an increase in latency with interleaving, but it doesn't seem to be on on your connection - I do wonder if along with the drop in speeds it's down to crosstalk as more people connected to your cabinet sign up to fibre. I understand this is something our suppliers are looking into but haven't heard anything about any solutions yet I'm afraid.
Message 7 of 7
(505 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page