Lost Connection
Hi all new to this forum but needed somewhere to vent my anger.
woke up saturday to find i have no connection, before i phoned the help desk did all the usual checks.
Reboot router
Change filter
Change ADSL cable
Move router to BT test Socket.
Nothing not a thing, tested router on neighbours BB alls good,
Therefore fault is not at my end.
So i phoned the help team explained what has happened and what ive done,
so they test connection yes there seems to be a fault. "yeh i know that "
2 days laters till no internet and starting to get annoyed,
when i ask for an update they tell me the engineers are dealing with it.
That's not an update that palming me off.
I'm a Comms engineer in the military so i know what they are talking about.
Come on Plus net sort it out before i take my business else where!!!!
woke up saturday to find i have no connection, before i phoned the help desk did all the usual checks.
Reboot router
Change filter
Change ADSL cable
Move router to BT test Socket.
Nothing not a thing, tested router on neighbours BB alls good,
Therefore fault is not at my end.
So i phoned the help team explained what has happened and what ive done,
so they test connection yes there seems to be a fault. "yeh i know that "
2 days laters till no internet and starting to get annoyed,
when i ask for an update they tell me the engineers are dealing with it.
That's not an update that palming me off.
I'm a Comms engineer in the military so i know what they are talking about.
Come on Plus net sort it out before i take my business else where!!!!
