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Lost Connection last night

hamilton36
Grafter
Posts: 220
Registered: 13-08-2007

Lost Connection last night

Hi,
I lost my Internet connection and could not reconnect at 01.30hrs this morning.  It is back now 13.30hrs.  Is this one of your servers going down in the night? is it not possible to have the "connections" automatically re-directed to another woking server?
4 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: Lost Connection last night

Hi there,
As far as I can see your connection dropped at 1:18am and came back at 1:24am.
Did you try a router reboot?
hamilton36
Grafter
Posts: 220
Registered: 13-08-2007

Re: Lost Connection last night

No, I assumed it was your server and that rebooting router would not work.  I was downloading a programme on BBCiPlayer and that was lost, so I gave up.  
Can you tell why the connection dropped? It happens often during the day as I log on from Suspend.
Thanks,
Alex
dick:quote
Community Veteran
Posts: 26,637
Thanks: 868
Fixes: 10
Registered: 10-04-2007

Re: Lost Connection last night

Have you checked for BT service Outages on the Exchange Checker?
BT have been doing a lot of work recently. One ISP has an excellent monitoring tool and shows all BT outages they detect - these will affect all ISPs: http://aaisp.blogspot.com/
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Lost Connection last night

Hi hamilton36,
It looks like there's still a good line profile on there and there certainly aren't many drops - your connections are tending to last for hours at a time. I'd say checking for MSOs and PEWs (Major Service Outages and Planned Engineering Works) would give you a good idea, please post back if nothing is shown and we'll try some more digging for you.