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Loss of realistic connection

stathe
Grafter
Posts: 527
Thanks: 5
Registered: 30-07-2007

Loss of realistic connection

Suddenly  my  connection has gone to this
Results Image not loaded

1. Best Effort Test: -provides background information.
Download  Speed
0.27 Mbps

0 Mbps 2 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.27 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :1.86 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 1.5 Mbps

This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
4 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Loss of realistic connection

Hi stathe,
Are those results whilst connected with an Ethernet Cable?
Chris Pettitt
Cloud Environments Engineer
stathe
Grafter
Posts: 527
Thanks: 5
Registered: 30-07-2007

Re: Loss of realistic connection

Yes they are but it seems fine now, though unable to run that same test again as it wants me to change my router settings and am afraid to do that, so will forgo  the second part  of the test and see what happens
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: 03-02-2014

Re: Loss of realistic connection

If you're still experiencing any issues, stathe please raise a fault here: http://faults.plus.net
Our faults team can then investigate this for you and provide you with any updates.
stathe
Grafter
Posts: 527
Thanks: 5
Registered: 30-07-2007

Re: Loss of realistic connection

Seems well at the moment after big thunder storm last night, when I switched all off when we had a series of power failures Thank You