Looking to leave plusnet for full fibre but want to reduce the speed and out of contract cost

[#1]

Had a great offer of full fibre FTTP which is now been fitted down my street. I was originally worried that I would have to pay the remaining contract with plusnet, but the ready for service date is still a few months off and now I find myself in out of contract limbo.

The out of contract plusnet price is going up to 40£ a month and I would like to reduce that, but don't want to get tied into another 18 month contract.  Can I reduce to something cheaper at plusnet without renewing?

Currently on Unlimited Fibre Extra. 

[#2]

@tol Would have been better posted in 'My Account', but as I've spotted it here, I'll give you the answer - which you won't like - unless you take out another contract with PN, there is no way that I am aware of of changing products, so you are stuck with the out-of-contract price you are paying.

[#3]

@tol 

It may depend on who your are signing up with for Full Fibre. If it's BT or EE then I suggest you call Plus Net options team on 08005871943

HTH

Dan.

[#4]

D'oh, I even meant to put it in the fibre broadband channel here but missed that too.. can posts be moved?

I figured this might be the case about needing a contract.  Just wondered is there might be any exceptions

Thanks

[#5]

No, it's a non-openreach provider whole have put in their own cabling... 

[#6]

@tol I note @Dan_the_Van 's comment above, but I think that only applies to in-contract customers wishing to move and waiving termination fees - could be wrong of course, but my reading of the 'rules' as they are seem that way.

[#7]

@jab1 

As I said, if the Full Fibre was supplied by BT or EE then calling the options team would have been worth a try, regardless of the contract state.

But as it's not Openreach infrastructure it's a dead topic.

[#8]

@Dan_the_Van Yup, it is a dead topic, but I still think calling COT would have been a waste of time. Your insight is always welcome, though.

[#9]

I believe COT can arrange terms for FTTP transfer to BT / EE prior to it being available from Plusnet.

[#10]

The FTTP on offer to the OP is CityFibre.