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Login Problems
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Login Problems
03-06-2008 8:33 PM
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I finally moved today from Metronet
Everything working fine until 10 minutes ago when the login started refusing my password. Password reminder worked and was the same as I had typed.
Is there a problem?
Everything working fine until 10 minutes ago when the login started refusing my password. Password reminder worked and was the same as I had typed.
Is there a problem?
Message 1 of 4
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Re: Login Problems
03-06-2008 9:05 PM
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Not that I'm aware of. Are you still having problems?
Edit: Just checked my own Metronet login and it seemed to work without problems.
Edit: Just checked my own Metronet login and it seemed to work without problems.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 2 of 4
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Re: Login Problems
04-06-2008 8:51 AM
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It is ok this morning.
I was actually trying to login to my new PlusNet account and not my old Metronet account.
I was actually trying to login to my new PlusNet account and not my old Metronet account.
Message 3 of 4
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Re: Login Problems
04-06-2008 10:06 AM
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I am having similar problems.
I ordered the upgrade from Metronet Option 1 to Plusnet Option 2 last Friday. My login details started being rejected Monday morning and I have been without service ever since. The ticket 25199978 seems to be waiting for my DD payment instructions to clear, but they are the same as my Metronet details. I have been a Metronet customer for several years and I don't really see why you can't activate the Plusnet account immediately. (And I really don't understand why I am currently without service.)
Regards
Dave Godfrey
I ordered the upgrade from Metronet Option 1 to Plusnet Option 2 last Friday. My login details started being rejected Monday morning and I have been without service ever since. The ticket 25199978 seems to be waiting for my DD payment instructions to clear, but they are the same as my Metronet details. I have been a Metronet customer for several years and I don't really see why you can't activate the Plusnet account immediately. (And I really don't understand why I am currently without service.)
Regards
Dave Godfrey
Message 4 of 4
(576 Views)
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