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Logging in to check broadband usage
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Logging in to check broadband usage
11-06-2009 11:16 PM
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I made many attempts to log in to the member site and kept getting the message: wrong user name or password. I had not forgotten either but I went through the process of getting a reminder of this (just in case). Although I used the correct user name and password I was still refused access to your site.
I hope this is just a temporary blib.
Regards from Helmi.
I hope this is just a temporary blib.
Regards from Helmi.
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Re: Logging in to check broadband usage
11-06-2009 11:19 PM
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Hi Helmi,
I don't suppose by chance you have another browser you could try using?
There's a possibility it could be cookie related.
I don't suppose by chance you have another browser you could try using?
There's a possibility it could be cookie related.
Message 2 of 5
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Re: Logging in to check broadband usage
12-06-2009 2:18 PM
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Thanks for your reply, Jameseh. I have just tried again and it is working now. I don't have another browser.
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Re: Logging in to check broadband usage
12-06-2009 2:59 PM
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One of lifes unsolved mysteries then
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Re: Logging in to check broadband usage
12-06-2009 6:43 PM
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when all hell broke lose the other morning and the site ect went down i still couldnt sign in to member centre at 2-3pm and wasnt till later on it would let me sign in.
same sympton just kept saying wrong username ect
same sympton just kept saying wrong username ect
Message 5 of 5
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