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- Re: Line stats
Line stats
09-12-2011 8:34 AM
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Hi
I've just been connected to Plusnet and am in the training period. Aside from a couple of disconnections whilst I changed the line filters it's been left connected permanently and all I have done is a few speed tests which showed I was getting 100k download and 360k upload. I also notice my profile has dropped from 7.5mb to 0.25mb. I am in a new house and did find one poorly wired extension socket hidden away. It wasn't being used and has now been removed. NOt sure if this may have been upsetting the apple cart?
Could you take a peek at my profile / line stats. Do you see many errors or anything else odd.
Many thanks
I've just been connected to Plusnet and am in the training period. Aside from a couple of disconnections whilst I changed the line filters it's been left connected permanently and all I have done is a few speed tests which showed I was getting 100k download and 360k upload. I also notice my profile has dropped from 7.5mb to 0.25mb. I am in a new house and did find one poorly wired extension socket hidden away. It wasn't being used and has now been removed. NOt sure if this may have been upsetting the apple cart?
Could you take a peek at my profile / line stats. Do you see many errors or anything else odd.
Many thanks
Message 1 of 8
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Re: Line stats
09-12-2011 9:51 AM
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Why don't you post them so the experts here can comment
Message 2 of 8
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Re: Line stats
09-12-2011 10:09 AM
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Hi plusnetdan,
Your sync rate is a little over 2100 so I've set your profile to 1800. You should see this in the next 15 minutes. That said, I would expect your sync to be higher for your line length. Do you have a test socket you can plug into?
Jojo
Your sync rate is a little over 2100 so I've set your profile to 1800. You should see this in the next 15 minutes. That said, I would expect your sync to be higher for your line length. Do you have a test socket you can plug into?
Jojo
Message 3 of 8
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Re: Line stats
09-12-2011 10:40 AM
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Jim.
Am in the middle of a house move so borrowed a lappy to test the connection but didn't have time to grab the stats. Will do so when I can borrow it again.
Jojo
Thanks for the tweak. Will relocate to the test socket.
Would you be able to post the coloured connections activity graph (not sure what you call it) so I can have a look to see how that has been performing to when I know it's been manually connected / disconnected.
Thanks again
Am in the middle of a house move so borrowed a lappy to test the connection but didn't have time to grab the stats. Will do so when I can borrow it again.
Jojo
Thanks for the tweak. Will relocate to the test socket.
Would you be able to post the coloured connections activity graph (not sure what you call it) so I can have a look to see how that has been performing to when I know it's been manually connected / disconnected.
Thanks again
Message 4 of 8
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Re: Line stats
09-12-2011 11:04 AM
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Quote from: Danplusnet Would you be able to post the coloured connections activity graph (not sure what you call it) so I can have a look to see how that has been performing to when I know it's been manually connected / disconnected.
Let me know when you're in the test socket and I'll do it then.
Jojo
Message 5 of 8
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Re: Line stats
09-12-2011 11:15 AM
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Thanks
It won't be until tomorrow when I'm next at the house so will give you a nudge Monday. Thnx
It won't be until tomorrow when I'm next at the house so will give you a nudge Monday. Thnx
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Re: Line stats
12-12-2011 10:36 AM
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Hi Jojo
I have relocated my router into the test socket and it has been there since Friday evening untouched.
Could you now post the coloured connectivity chart to check for any disconnetions.
I also noticed the router sync'd at 6300k when I turned it on so can my profile go higher than the 1800 you amended it to?
Thanks
I have relocated my router into the test socket and it has been there since Friday evening untouched.
Could you now post the coloured connectivity chart to check for any disconnetions.
I also noticed the router sync'd at 6300k when I turned it on so can my profile go higher than the 1800 you amended it to?
Thanks
Message 7 of 8
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Re: Line stats
12-12-2011 11:36 AM
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Message 8 of 8
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