Line speed
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Line speed
10-01-2014 2:57 PM
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Just had BT Openreach round to sort out noisy line. First class job on time, polite and professional engineer
They rewired to master socket and line is now silent again.
How long before BB speed returns to normal.
Re: Line speed
10-01-2014 3:00 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Line speed
10-01-2014 3:04 PM
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Technicolor TG582n
admin
Home
Technicolor Gateway
Broadband Connection
DSL Connection
Internet Services
Toolbox
Home Network
Help
Home > Broadband Connection > DSL Connection Overview | Details
Physical Connectivity OK
DSL Connection
Link Information
Uptime: 0 days, 0:23:51
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 447 / 1.149
Data Transferred (Sent/Received) [MB/MB]: 49,66 / 337,56
Output Power (Up/Down) [dBm]: 11,8 / 20,1
Line Attenuation (Up/Down) [dB]: 15,2 / 29,5
SN Margin (Up/Down) [dB]: 22,7 / 27,9
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 99 / 0
Loss of Signal (Local/Remote): 15 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 190 / 10
FEC Errors (Up/Down): 14 / 159
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Pick a task...
See information about my broadband connection(s)
Re: Line speed
10-01-2014 3:07 PM
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Please try ONE full reboot of the router - click the disconnect button before you do so - and then post the stats again.
It's looking like you may have been put on to a banded profile because of the fault: http://www.plus.net/support/broadband/speed_guide/broadband_terminology.shtml#bandedProfiles
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Line speed
10-01-2014 3:13 PM
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Looks like need to SNR reset the line, however there's a problem with those at the moment. Our suppliers are looking into that for us so I'll keep a note of your details to make sure we get one submitted as soon as we can.
Adam
Re: Line speed
10-01-2014 3:13 PM
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I disconnected the router and stats are unchanged.
Technicolor TG582n
admin
Home
Technicolor Gateway
Broadband Connection
DSL Connection
Internet Services
Toolbox
Home Network
Help
Home > Broadband Connection > DSL Connection Overview | Details
Physical Connectivity OK
DSL Connection
Link Information
Uptime: 0 days, 0:00:46
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 446 / 1.149
Data Transferred (Sent/Received) [kB/kB]: 24,68 / 150,77
Output Power (Up/Down) [dBm]: 12,0 / 20,1
Line Attenuation (Up/Down) [dB]: 15,2 / 29,5
SN Margin (Up/Down) [dB]: 24,0 / 27,9
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Pick a task...
See information about my broadband connection(s)
Re: Line speed
10-01-2014 3:14 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Line speed
10-01-2014 3:32 PM
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Re: Line speed
11-01-2014 4:00 PM
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Hi
Uptime: 1 day, 0:47:22
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 446 / 1.149
Data Transferred (Sent/Received) [MB/MB]: 6,92 / 50,03
Output Power (Up/Down) [dBm]: 12,0 / 20,1
Line Attenuation (Up/Down) [dB]: 15,2 / 29,5
SN Margin (Up/Down) [dB]: 23,9 / 28,0
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 400 / 7.539
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Not much change, I have not messed with anything as requested.
Do I just wait , or do I reboot?
Re: Line speed
11-01-2014 4:09 PM
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Re: Line speed
12-01-2014 10:11 AM
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Looks like the previous reset didn't go through
I've just done another which has completed.
Your speeds should improve over the next couple of days
Any further issues please let us know
Re: Line speed
12-01-2014 4:05 PM
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This is what I have now
Info Jan 12 10:07:38 xDSL linestate up (ITU-T G.992.5; downstream: 4084 kbit/s, upstream: 444 kbit/s; output Power Down: 20.6 dBm, Up: 12.2 dBm; line Attenuation Down: 32.0 dB, Up: 17.5 dB; snr Margin Down: 6.1 dB, Up: 11.0 dB)
This is what I had
Info Oct 3 09:22:01 xDSL linestate up (ITU-T G.992.5; downstream: 14622 kbit/s, upstream: 447 kbit/s; output Power Down: 21.0 dBm, Up: 12.2 dBm; line Attenuation Down: 30.0 dB, Up: 15.7 dB; snr Margin Down: 3.1 dB, Up: 20.0 dB)
Will I get back anywhere near this?
I think the difference is a bit extreme.
Re: Line speed
12-01-2014 4:46 PM
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Re: Line speed
12-01-2014 4:52 PM
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i will keep an eye on it and keep you advised.
What stats should i post by the way?
Re: Line speed
12-01-2014 4:56 PM
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What you're posting is fine. If you go to http://speedtest.btwholesale.com/ and run the test, then the Further Diagnostics - what does it say for the IP Profiles?
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