Line speed is wrong
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Line speed is wrong
01-11-2009 1:44 AM
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Please look into this and sort it asap,
thanks.
Re: Line speed is wrong
01-11-2009 8:52 AM
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Re: Line speed is wrong
01-11-2009 11:20 AM
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Re: Line speed is wrong
01-11-2009 11:22 AM
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Unfortunately, you're going to have to run a Speedtest in order for the guys at Plusnet to be able to help you effectively.
Your username is the same as your Plusnet username, and the domain should be plusdsl.net
Re: Line speed is wrong
01-11-2009 11:25 AM
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Tells you how to use it or you could just use the link Mand gave
Re: Line speed is wrong
01-11-2009 11:48 AM
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Re: Line speed is wrong
01-11-2009 11:54 AM
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In theory it should update itself to 7000 at some point within the next 24 hours, as your BT Profile is also 7000....
Re: Line speed is wrong
01-11-2009 11:56 AM
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What makes you think that its going to magically go back to being 7.1 line speed by itself?
Re: Line speed is wrong
01-11-2009 12:00 PM
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BT IP profile changes can take up to 24 hours to propagate to PN so if it had only recently changes then you would need to wait 24 hours.
Re: Line speed is wrong
01-11-2009 12:09 PM
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Re: Line speed is wrong
01-11-2009 6:53 PM
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I've manually updated the profile for you and updated your ticket. If you re-run the BT Speedtester you should see an improvement. Let us know if not though.
Re: Line speed is wrong
02-11-2009 3:06 PM
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Quote from: Dubb3d Alright heres the bt results:
TIP: If you open the Additional Options when making a post you can attach an image without having to upload it to somewhere like imageshack first.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Line speed is wrong
02-11-2009 8:45 PM
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Cheers mate
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