Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Line speed dropped from 74Mb to 2Mb
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Line speed dropped from 74Mb to 2Mb
Line speed dropped from 74Mb to 2Mb
27-02-2013 9:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I thought Id noticed my line speed had dropped considerably recently, but hadn't realised it was as bad as its got.
Is this normal after a month to drop from 74Mb to 2Mb? Not exactly what Id signed up for. Can someone look into this for me please?
Message 1 of 7
(1,488 Views)
6 REPLIES 6
Re: Line speed dropped from 74Mb to 2Mb
27-02-2013 10:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The same thing happened to me a few weeks back. Very similar down speed and ping numbers!
I connected direct to the BTOR modem and got my normal speeds! So, I did a reset of the router and "Normal Service was Resumed"!
I connected direct to the BTOR modem and got my normal speeds! So, I did a reset of the router and "Normal Service was Resumed"!
Geoff,
York.
York.
Message 2 of 7
(584 Views)
Re: Line speed dropped from 74Mb to 2Mb
27-02-2013 11:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Geoff
Just tried that. Speed did actually increase slightly but still awful.
I did run the BT self test thing suggested and that comes back showing its not right and "need to contact your ISP".
Just tried that. Speed did actually increase slightly but still awful.
I did run the BT self test thing suggested and that comes back showing its not right and "need to contact your ISP".
Message 3 of 7
(584 Views)
Re: Line speed dropped from 74Mb to 2Mb
28-02-2013 7:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Look at thisi thread http://community.plus.net/forum/index.php/topic,112521.0.html
Message 4 of 7
(584 Views)
Re: Line speed dropped from 74Mb to 2Mb
28-02-2013 8:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
i ran the bt test. it said:
Quote No Fibre to the Premises (FTTP) services have been found at this address. Please check the postcode or use the Telephone Number or Service ID to conduct the test.
Message 5 of 7
(584 Views)
Re: Line speed dropped from 74Mb to 2Mb
28-02-2013 10:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
i rang in the end. There is a line fault.
Message 6 of 7
(584 Views)
Re: Line speed dropped from 74Mb to 2Mb
28-02-2013 10:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My impression from your previous posting is your are on FTTC not FTTP so you could have picked the wrong BT test.Try it again, When the first test is complete, press Further Diagnostics, enter only your phone number and run the test.
Message 7 of 7
(584 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Line speed dropped from 74Mb to 2Mb