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Line-speed and download speed dropped today?

Azagoth
Grafter
Posts: 620
Thanks: 3
Registered: 01-08-2007

Line-speed and download speed dropped today?

So before I go to work this morning I download a few files at my usual speed of 1.0MB/s (~10Mb) and all is fine and dandy.  I get home tonight, go to update Elite: Dangerous and find that my line-speed has been dropped to 6.6Mb and as a result my download speed is gimped at around 650Kbps.  
You say this :-
Quote
Estimated line speed:
   10Mb (This may vary between 8.5Mb and 11.5Mb) - Checked on 2015-11-13 17:17:50
Current line speed:
   6.6 Mb

Now I don't know about your maths skills, but mine says that 6.6 is not in between 8.5 and 11.5 is it?
Edited to add, even my upload speed has dropped.  It's down from it's usual 1100Kbps to 743Kbps.
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,661
Thanks: 654
Fixes: 162
Registered: 05-04-2007

Re: Line-speed and download speed dropped today?

Have you tried any troubleshooting yet?
http://www.plus.net/support/broadband/bbfaults/
Your line is showing a few errors, so it's worth listening for noise on the phone line by dialling 17070 and doing the quiet line test.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Azagoth
Grafter
Posts: 620
Thanks: 3
Registered: 01-08-2007

Re: Line-speed and download speed dropped today?

No, there's no noise on the line.  What do you mean by "errors"?
Community Gaffer
Community Gaffer
Posts: 17,661
Thanks: 654
Fixes: 162
Registered: 05-04-2007

Re: Line-speed and download speed dropped today?

This explains errors pretty well: http://www.kitz.co.uk/adsl/linestats_errors.htm

If there's no noise on the phone line and you've tried the troubleshooting but the problem still exists, please report a fault at https://faults.plus.net
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff