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Line speed after transferring from Plusnet Pro to Plusnet 60gb package
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Line speed after transferring from Plusnet Pro to Plusnet 60gb package
23-08-2012 6:11 PM
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Can support please have a quick look at my profile?
My broadbandspeed is showing download speed of about 5-6mb whereas it looks like it should be much higher below.
Speed was ok before (think it was closer to 12-14mb but I think its dropped back down to 5-6mb after changing package.
Telephone number:
017*******
Phone exchange:
*******
Estimated line speed:
16Mb (This may vary between 14Mb and 18Mb) - Checked on 2012-07-03 18:44:32
Current line speed:
12.4 Mb
Cheers !
Just to add.. Got these settings from router:
ADSL Firmware Version A2pB023b.d20e
Modem Status Connected
DownStream Connection Speed 14091 kbps
UpStream Connection Speed 1207 kbps
VPI 0
VCI 38
My broadbandspeed is showing download speed of about 5-6mb whereas it looks like it should be much higher below.
Speed was ok before (think it was closer to 12-14mb but I think its dropped back down to 5-6mb after changing package.
Telephone number:
017*******
Phone exchange:
*******
Estimated line speed:
16Mb (This may vary between 14Mb and 18Mb) - Checked on 2012-07-03 18:44:32
Current line speed:
12.4 Mb
Cheers !
Just to add.. Got these settings from router:
ADSL Firmware Version A2pB023b.d20e
Modem Status Connected
DownStream Connection Speed 14091 kbps
UpStream Connection Speed 1207 kbps
VPI 0
VCI 38
Message 1 of 9
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8 REPLIES 8
Re: Line speed after transferring from Plusnet Pro to Plusnet 60gb package
23-08-2012 6:19 PM
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The result of a BT sped test would be useful
Message 2 of 9
(706 Views)
Re: Line speed after transferring from Plusnet Pro to Plusnet 60gb package
23-08-2012 6:31 PM
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Its returning an error saying: The system is currently busy. Please try again shortly, however if this problem persists, raise the issue with your service provider
I'll try later on and post results.
Thanks
I'll try later on and post results.
Thanks
Message 3 of 9
(706 Views)
Re: Line speed after transferring from Plusnet Pro to Plusnet 60gb package
23-08-2012 9:19 PM
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Message 4 of 9
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Re: Line speed after transferring from Plusnet Pro to Plusnet 60gb package
23-08-2012 10:24 PM
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11.75 down
1.03 up
Thanks for taking the time to look at this.
1.03 up
Thanks for taking the time to look at this.
Message 5 of 9
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Re: Line speed after transferring from Plusnet Pro to Plusnet 60gb package
23-08-2012 10:27 PM
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Download speed achieved during the test was - 11.75 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 12.43 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 12.43 Mbps
Message 6 of 9
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Re: Line speed after transferring from Plusnet Pro to Plusnet 60gb package
23-08-2012 10:29 PM
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Message 7 of 9
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Re: Line speed after transferring from Plusnet Pro to Plusnet 60gb package
23-08-2012 10:32 PM
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The Plusnet number and the BT IP profile are correct for your sync speed and the result from the BT speedtest is about right.
So the My Broadband Speed tester must have been overloaded again
So the My Broadband Speed tester must have been overloaded again
Quote Sorry - My Broadband Speed is currently experiencing technical difficulty and may display misleading test results. Thanks for bearing with us while we fix things
Message 8 of 9
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Re: Line speed after transferring from Plusnet Pro to Plusnet 60gb package
24-08-2012 1:17 PM
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Hi kinginter,
The best thing to do would be to monitor.
If you have any issue's give me a shout and I'll have a look for you.
Chris
The best thing to do would be to monitor.
If you have any issue's give me a shout and I'll have a look for you.
Chris
Message 9 of 9
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- Re: Line speed after transferring from Plusnet Pro...