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Line seems stuck @2272 down?

andarial
Grafter
Posts: 30
Registered: 09-09-2015

Line seems stuck @2272 down?

Hiya as title

Could a PN person take a look please,up until a few days ago i was getting a `fair`3000+` speed for quite a while these last few dew days it has plummeted and stuck @2272

cheers

ANDARIAL

5 REPLIES
RealAleMadrid
Seasoned Pro
Posts: 655
Thanks: 239
Fixes: 10
Registered: 07-07-2009

Re: Line seems stuck @2272 down?

If that is the sync speed it is suspicious because that value is the fixed rate 2Mbps ADSL sync speed. It has been known for a line to be put on this service in error, though it is rare. The fixed speed products are hardly used these days. You need to get PlusNet to check what they are providing.

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Line seems stuck @2272 down?

It is likely that the line is banded as that is the top of one of the banded profiles https://community.plus.net/t5/Library/Broadband-Faults-Guide-Banding-Guide/ba-p/1322790

andarial
Grafter
Posts: 30
Registered: 09-09-2015

Re: Line seems stuck @2272 down?

Yeah Sad

Hope this gets resolved soon as even @ 3072,which  have been getting,surfing is slow

One of the benefits of rural life i guess Sad

andarial
Grafter
Posts: 30
Registered: 09-09-2015

Re: Line seems stuck @2272 down?

Bumpski

Any chance of a line reset/refresh/whatever it is called? Smiley

SpendLessTime
Aspiring Hero
Posts: 2,411
Thanks: 604
Fixes: 54
Registered: 21-09-2009

Re: Line seems stuck @2272 down?

@andarial

Since it has been 2 days and no input from Plusnet staff, you may want to consider other methods of contacting them.

 

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