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Line reset
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Line reset
23-03-2014 3:51 PM
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Could someone please reset my line to unbanded 6dB? CS are currently digging their heels in saying there's nothing they can do to return my line to its normal speed and I'm getting very irate.
thanks
thanks
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Re: Line reset
24-03-2014 10:16 AM
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Hi, I'm apprehensive about resetting a line when I see disconnections:
<img src="http://community.plus.net/visualradius/generated/image13956560466496.png"/>
I just want to check if this might have been due to you rebooting the router, if not we really need to focus on that issue before resetting the SNR.
<img src="http://community.plus.net/visualradius/generated/image13956560466496.png"/>
I just want to check if this might have been due to you rebooting the router, if not we really need to focus on that issue before resetting the SNR.
Message 2 of 4
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Re: Line reset
25-03-2014 7:59 AM
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Hi Adam, thanks for replying. The 6:30am drop wasn't expected, but the others as far as I can remember were down to me, including the evening power-down.
I was pleasantly surprised by your query, as CS are insisting nothing is wrong and hadn't picked up on disconnects. Thanks.
I was pleasantly surprised by your query, as CS are insisting nothing is wrong and hadn't picked up on disconnects. Thanks.
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Re: Line reset
25-03-2014 9:47 AM
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That's been reset back to 6db.
If the line starts to become unstable again, please let us know.
If the line starts to become unstable again, please let us know.
Message 4 of 4
(453 Views)
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