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Line reset please

FIXED
bobineden
Grafter
Posts: 35
Registered: 30-03-2010

Line reset please

Hi, i had a problem with phone & broadband traced to a faulty socket which has now been fixed

due to the disconections my speed  has dropped down to 4 meg from 20

Cheers Bob.

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,735
Thanks: 104
Fixes: 32
Registered: 27-04-2007

Re: Line reset please

Fix

Hi there, 

 

I've put the reset through for you. That should lead to some improvement within the next 24 hours. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
bobineden
Grafter
Posts: 35
Registered: 30-03-2010

Re: Line reset please

Hi, adam thanks but nothing happening as yet 25/10/ 20.59

router stats

 

  Upstream Downstream
Current Rate (Kbps) 1287 4544
                   Max Rate (Kbps) 1283

23344

 

cheers Bob