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Line reset please?
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- Re: Line reset please?
Line reset please?
18-03-2014 2:58 PM
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Speed has dropped to 1.05 after intermittent line noise. No point in contacting Openreach as we've had 14 engineers round over 18 months - the intermittent fault appears to be on the D-side line (E-side was changed) but there is never a problem whilst they are here. Profile has stayed at 3.78 but 21CN exchange has not rectified speed for 2 days now. Any chance of a line reset please - normal stable speed is around 4mbs
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Re: Line reset please?
18-03-2014 3:43 PM
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Hi there,
I've adjusted your speed profile so you should now see an improvement in the next 10 minutes or so.
I've adjusted your speed profile so you should now see an improvement in the next 10 minutes or so.
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Re: Line reset please?
18-03-2014 4:55 PM
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Thanks Chris - it's started to creep back - now at 3.74 although upload is only 0.17 - can that be increased? Many thanks, Mike
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Re: Line reset please?
18-03-2014 5:06 PM
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Your upstream is currently syncing at 448kbps. I can also place an order to uncap your upload which would complete tomorrow and improve your upload further.
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Re: Line reset please?
18-03-2014 5:09 PM
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- Thanks Chris!
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