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Line reset please?
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- Re: Line reset please?
Line reset please?
14-04-2014 8:08 AM
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Following 2 days of noisy line (historic fault on D side - never fixed after 14 engineer visits!) Noise gone for now. Speed has dropped to 2.39 although profile is still 3.75. Exchange has not rectified this so could you do a reset please.
Many thanks. Mike
Many thanks. Mike
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Re: Line reset please?
14-04-2014 11:13 AM
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Hi Mike,
I've just put the reset through for you - please allow up to 4 hours for the changes to take effect.
I've just put the reset through for you - please allow up to 4 hours for the changes to take effect.
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Re: Line reset please?
14-04-2014 11:59 AM
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Many thanks - yet again!!
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Re: Line reset please?
15-04-2014 8:14 AM
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Still no change at 8am Tuesday? BT Speedtester attached
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Re: Line reset please?
15-04-2014 8:23 AM
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I've updated your speed profile to as that was not aligned correctly, you should hopefully see the difference in 15 minutes or so.
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Re: Line reset please?
15-04-2014 12:58 PM
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Thanks Chris - all fine - until the next time! Great service, much appreciated. Cheers, Mike
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