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Line fault supplemental information.

leight
Grafter
Posts: 29
Registered: 16-02-2013

Line fault supplemental information.

Hi guys, I submitted a line fault at faults.plus.net earlier this morning.
Checking a few other things to see what supplemental information I can give you, noticed the error rates on the router are through the roof.
Router was rebooted 12 hours ago..
FEC:            0              0
CRC:            22064          0
ES:            1571            1115
SES:            511            105
UAS:            8898            8927
LOS:            34              0
LOF:            305            0

Noticed random interval disconnects starting somewhere between 18:30 and 19:00 last night. Seemed to happen under higher load, which makes sense as the error rate probably increased. Had perfect speeds and very little dropouts in the previous 4 months or so.
No major service issues reported for the exchange (Leicester Central)
2 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Line fault supplemental information.

Hi there,
Definitely dropping:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13717238293876.png"/>
You've done the right thing in raising a fault, our team will be back to you with test results soon.
leight
Grafter
Posts: 29
Registered: 16-02-2013

Re: Line fault supplemental information.

FYI, the gaps of no session are where I physically disconnected the router. The disconnects were so rapid I didn't want to risk DLM nuking me to oblivion, so I pulled the plug hoping it was a temporary issue that would be resolved in the mean time.