cancel
Showing results for 
Search instead for 
Did you mean: 

Line due to go live tomorrow a question.

nightstalk3r
Rising Star
Posts: 221
Thanks: 20
Registered: ‎11-08-2015

Line due to go live tomorrow a question.

Right so my line is due to switch from Sky over to Plusnet tomorrow, now i have not heard anything from Plusnet in over a week and the order status on the website is as shown

Yet looking at my bank i can see that the first payment went out on the 30th of July, so is my activation still on schedule or is there some delay i have not been informed about?
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Line due to go live tomorrow a question.

Hi there,
Both orders are showing in place for tomorrow (phone and broadband) so I've just manually prodded the order tracker along for you
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
nightstalk3r
Rising Star
Posts: 221
Thanks: 20
Registered: ‎11-08-2015

Re: Line due to go live tomorrow a question.

Awesome thanks, this kind of quick action support is why i moved to you!
dick:quote