Line dropping after switch to Unlimited -- new training period?
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Line dropping after switch to Unlimited -- new training period?
01-01-2014 8:16 PM
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It's hardly at the level of a fault, but it is a bit tiresome and it would be nice to know what's going on. Trying it on the master socket is not something I can do lightly -- it would involve buying or borrowing an extension cable to run power either through or across at least one doorway -- so I don't want to do that except as a last resort.
Re: Line dropping after switch to Unlimited -- new training period?
01-01-2014 8:38 PM
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What product were you on previously? Changing from Essentials or Extra to Unlimited should have no effect on your connection to the exchange. The router would not even need to re-sync, just the PPP (Internet) session would drop (once) for a few seconds to allow the changed traffic management profile to take effect. A new training session is not needed (the DLM will not know anything has changed).
The problem you are seeing is most likely weather related, though could be a router problem Reporting a fault at http://faults.plus.net and working through the tests is suggested. unfortunately these do involve connecting to the test socket.
Re: Line dropping after switch to Unlimited -- new training period?
01-01-2014 11:44 PM
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(Edit to answer the question: I was on Extra.)
Re: Line dropping after switch to Unlimited -- new training period?
01-01-2014 11:53 PM
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Re: Line dropping after switch to Unlimited -- new training period?
02-01-2014 9:16 AM
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Re: Line dropping after switch to Unlimited -- new training period?
02-01-2014 2:12 PM
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Does a quiet line phone test (17070 Option 2) (using a corded phone if possible) show any noise around the time sync is lost?
Re: Line dropping after switch to Unlimited -- new training period?
02-01-2014 7:59 PM
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Quote from: spraxyt
Does a quiet line phone test (17070 Option 2) (using a corded phone if possible) show any noise around the time sync is lost?
Embarrassingly enough, the only corded phone around here is so ancient that it only does pulse dialling, so no options. And plugging it in to see if it worked at all just resulted in knocking out the connection again. It had been stable for 18 hours up to that point,but then it hadn't been raining. I suspect my best course for now is just to leave well enough alone.
dick:green Quote fixed.
Re: Line dropping after switch to Unlimited -- new training period?
02-01-2014 11:21 PM
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Re: Line dropping after switch to Unlimited -- new training period?
03-01-2014 11:03 AM
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Well worth raising it to us at http://faults.plus.net so we can get it investigated but please do the quiet line test before hand so we know whether it's a phone line fault or if it's the broadband so we know which one to raise the fault on
Re: Line dropping after switch to Unlimited -- new training period?
04-01-2014 9:03 AM
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(The modem first started occasionally acting up around the time I put Linux on my netbook, and yesterday I introduced a new Win8 laptop to the network, so it's possible there's something about one or other of those that keeps crashing the wifi, I suppose ....)
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