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Line drop - IP profile halved?

Mikewalsh
Grafter
Posts: 75
Registered: ‎08-06-2007

Line drop - IP profile halved?

Had a couple of unattributable line drops earlier this evening. After the second I reconnected at only half the normal speed - rebooted the router and everything returned to normal except my profile which is now at 3Mb instead of 6Mb. Can someone reset my profile please.
Many thanks
Mike
Here are my current router stats:
Mode: ADSL2+
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

  Downstream Upstream
SNR Margin (dB): 6.1  25.3
Attenuation (dB): 42.5  21.3
Output Power (dBm): 13.1  0.0
Attainable Rate (Kbps): 8952  1076
Rate (Kbps): 7430  444
MSGc (number of bytes in overhead channel message): 61  10
B (number of bytes in Mux Data Frame): 222  63
M (number of Mux Data Frames in FEC Data Frame): 1  1
T (Mux Data Frames over sync bytes): 1  1
R (number of check bytes in FEC Data Frame): 16  0
S (ratio of FEC over PMD Data Frame length): 0.9560  4.5310
L (number of bits in PMD Data Frame): 2000  113
D (interleaver depth): 32  1
Delay (msec): 7  1

Super Frames: 7390  6560
Super Frame Errors: 0  0
RS Words: 495166  0
RS Correctable Errors: 59  0
RS Uncorrectable Errors: 0  N/A

HEC Errors: 0  0
OCD Errors: 0  0
LCD Errors: 0  0
Total Cells: 2068890  123923
Data Cells: 3515  1349
Bit Errors: 0  0

Total ES: 0  0
Total SES: 0  0
Total UAS: 33  149
4 REPLIES
Mikewalsh
Grafter
Posts: 75
Registered: ‎08-06-2007

Re: Line drop - IP profile halved?

Hi,
Further to my last post here are the results of a BT speed check:
BT 23/03/11 0845
Download speed achieved during the test was - 2661 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :7390 Kbps(DOWN-STREAM), 444 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 12.81:23.07:64.13 (SBE:NBETongueBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
Router stats are more or less the same.
Seems BT have altered the banding due to 1 bad connection Cry
Can it be lifted again?
Cheers
Mike
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Line drop - IP profile halved?

Your line isn't banded, you're currently syncing above the current profile so that will increase by itself over the next few days (normally takes 72 hours). We can't directly affect your profile as currently everything is as it should be.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Mikewalsh
Grafter
Posts: 75
Registered: ‎08-06-2007

Re: Line drop - IP profile halved?

Thanks Chris - what made me think it was banding was the line in the speedtest
"For your connection, the acceptable range of speeds is 1200-4000 Kbps."
Any ideas on the half speed connection? The line dropped and reconnected at exactly half the speed it normally does.
Anyway everything seems to have returned to normal so will play the waiting game as you suggest Roll eyes
Thanks
Mike
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Line drop - IP profile halved?

It just sounds like interference or noise on the line caused the issue, if the profile doesn't increase in 72 hours let us know.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff