Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Line drop - IP profile halved?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Line drop - IP profile halved?
Line drop - IP profile halved?
22-03-2011 8:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Had a couple of unattributable line drops earlier this evening. After the second I reconnected at only half the normal speed - rebooted the router and everything returned to normal except my profile which is now at 3Mb instead of 6Mb. Can someone reset my profile please.
Many thanks
Mike
Here are my current router stats:
Mode: ADSL2+
Line Coding: Trellis On
Status: No Defect
Link Power State: L0
Downstream Upstream
SNR Margin (dB): 6.1 25.3
Attenuation (dB): 42.5 21.3
Output Power (dBm): 13.1 0.0
Attainable Rate (Kbps): 8952 1076
Rate (Kbps): 7430 444
MSGc (number of bytes in overhead channel message): 61 10
B (number of bytes in Mux Data Frame): 222 63
M (number of Mux Data Frames in FEC Data Frame): 1 1
T (Mux Data Frames over sync bytes): 1 1
R (number of check bytes in FEC Data Frame): 16 0
S (ratio of FEC over PMD Data Frame length): 0.9560 4.5310
L (number of bits in PMD Data Frame): 2000 113
D (interleaver depth): 32 1
Delay (msec): 7 1
Super Frames: 7390 6560
Super Frame Errors: 0 0
RS Words: 495166 0
RS Correctable Errors: 59 0
RS Uncorrectable Errors: 0 N/A
HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 2068890 123923
Data Cells: 3515 1349
Bit Errors: 0 0
Total ES: 0 0
Total SES: 0 0
Total UAS: 33 149
Many thanks
Mike
Here are my current router stats:
Mode: ADSL2+
Line Coding: Trellis On
Status: No Defect
Link Power State: L0
Downstream Upstream
SNR Margin (dB): 6.1 25.3
Attenuation (dB): 42.5 21.3
Output Power (dBm): 13.1 0.0
Attainable Rate (Kbps): 8952 1076
Rate (Kbps): 7430 444
MSGc (number of bytes in overhead channel message): 61 10
B (number of bytes in Mux Data Frame): 222 63
M (number of Mux Data Frames in FEC Data Frame): 1 1
T (Mux Data Frames over sync bytes): 1 1
R (number of check bytes in FEC Data Frame): 16 0
S (ratio of FEC over PMD Data Frame length): 0.9560 4.5310
L (number of bits in PMD Data Frame): 2000 113
D (interleaver depth): 32 1
Delay (msec): 7 1
Super Frames: 7390 6560
Super Frame Errors: 0 0
RS Words: 495166 0
RS Correctable Errors: 59 0
RS Uncorrectable Errors: 0 N/A
HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 2068890 123923
Data Cells: 3515 1349
Bit Errors: 0 0
Total ES: 0 0
Total SES: 0 0
Total UAS: 33 149
Message 1 of 5
(789 Views)
4 REPLIES 4
Re: Line drop - IP profile halved?
23-03-2011 9:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Further to my last post here are the results of a BT speed check:
BT 23/03/11 0845
Download speed achieved during the test was - 2661 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :7390 Kbps(DOWN-STREAM), 444 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 12.81:23.07:64.13 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
Router stats are more or less the same.
Seems BT have altered the banding due to 1 bad connection
Can it be lifted again?
Cheers
Mike
Further to my last post here are the results of a BT speed check:
BT 23/03/11 0845
Download speed achieved during the test was - 2661 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :7390 Kbps(DOWN-STREAM), 444 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 12.81:23.07:64.13 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
Router stats are more or less the same.
Seems BT have altered the banding due to 1 bad connection
Can it be lifted again?
Cheers
Mike
Message 2 of 5
(443 Views)
Re: Line drop - IP profile halved?
23-03-2011 9:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your line isn't banded, you're currently syncing above the current profile so that will increase by itself over the next few days (normally takes 72 hours). We can't directly affect your profile as currently everything is as it should be.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 3 of 5
(443 Views)
Re: Line drop - IP profile halved?
23-03-2011 9:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Chris - what made me think it was banding was the line in the speedtest
"For your connection, the acceptable range of speeds is 1200-4000 Kbps."
Any ideas on the half speed connection? The line dropped and reconnected at exactly half the speed it normally does.
Anyway everything seems to have returned to normal so will play the waiting game as you suggest
Thanks
Mike
"For your connection, the acceptable range of speeds is 1200-4000 Kbps."
Any ideas on the half speed connection? The line dropped and reconnected at exactly half the speed it normally does.
Anyway everything seems to have returned to normal so will play the waiting game as you suggest
Thanks
Mike
Message 4 of 5
(443 Views)
Re: Line drop - IP profile halved?
23-03-2011 3:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It just sounds like interference or noise on the line caused the issue, if the profile doesn't increase in 72 hours let us know.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 5 of 5
(443 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Line drop - IP profile halved?