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Line Reset Please

darkcircuituk
Dabbler
Posts: 24
Registered: ‎22-01-2013

Line Reset Please

Hi,
For the last few days I've been running with a new router; it has come to my attention that I've been using the wrong settings, and in the process I have reduced my normal 'speedy' 3-4mbps to 0.9mpbs WHOOPS! Could I please request to have my line reset so that I can get my speed back up now that I have corrected the settings problem?
Thanks
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Line Reset Please

I've reset it, but keep in mind we can't perform another reset for 10 days.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
darkcircuituk
Dabbler
Posts: 24
Registered: ‎22-01-2013

Re: Line Reset Please

Thanks Chris!