Line Activation
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- Re: Line Activation
Line Activation
13-12-2010 8:56 AM
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Just signed up with Plusnet, had my phone line installed and that's working ok but i'm now waiting on my broadband being activated.
I'm really eager to start using it and wonder if this can be pushed through at all? It's been roundabout 6-7 working days since I got my phone line installed.
Any help would be much appreciated.
Regards,
Graeme
Re: Line Activation
13-12-2010 9:08 AM
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When the Staff pop up, you might get a surprise
Re: Line Activation
13-12-2010 9:50 AM
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Well i hope it's a good surprise!
Re: Line Activation
13-12-2010 11:00 AM
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It's all showing as active now.
Jojo
Re: Line Activation
13-12-2010 11:18 AM
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Re: Line Activation
13-12-2010 6:45 PM
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Just got home to check my broadband and it seems a bit slow when i signed up I had an from PlusNet saying:
Estimated line speed: 15Mbps but my current speed is well under this, can you clarify why this is?
Is there anything you can do to speed things up? Why am I getting 6Mbps if I should be on 15Mbps? I understand there's some dynamic speed testing so that it settles on the best speed for the line - is this affecting it?
I ran the BT Speedtest (http://speedtester.bt.com/) and got the following:
Test1 comprises of Best Effort Test: -provides background information.
Download speedachieved during the test was - 6611 Kbps
For your connection, the acceptable range of speedsis 4000-21000 Kbps.
IP Profile for your line is - 17000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 21.73:25.24:53.03 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
Any help would be much appreciated
Regards,
Graeme
Re: Line Activation
13-12-2010 6:56 PM
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Re: Line Activation
13-12-2010 6:59 PM
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Re: Line Activation
13-12-2010 8:13 PM
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Cheers,
Graeme
Re: Line Activation
13-12-2010 8:26 PM
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Re: Line Activation
14-12-2010 8:35 AM
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Regards,
Graeme
Re: Line Activation
14-12-2010 1:24 PM
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Had to perform a little maintenance on your account so if you reboot the router now, you will see the increase in speed.
Jojo
Re: Line Activation
14-12-2010 1:29 PM
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I'm currently at work but will reboot the router as soon as I get home.
Graeme
Re: Line Activation
14-12-2010 7:07 PM
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Test1 comprises of Best Effort Test: -provides background information.
Download Speed
9707 Kbps
0 Kbps 21000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 9707 Kbps
For your connection, the acceptable range of speedsis 4000-21000 Kbps.
IP Profile for your line is - 17000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 6.91:28.32:64.77 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
Regards,
Graeme
Re: Line Activation
14-12-2010 10:43 PM
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Did you reboot your router?
Jojo
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