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Limited speed between 12am and 7am (0mbps) !!
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- Limited speed between 12am and 7am (0mbps) !!
Limited speed between 12am and 7am (0mbps) !!
05-04-2012 12:46 PM
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Why is my speed being restricted at night time between midnight and 8am? As I thought I still had unlimited access between these times and there was no usage allowance.
OK I get that you restrict it between 8am and midnight as I have used up my peak-time usage but it does not seem fair otherwise!!
Please look into this.
Thanks
OK I get that you restrict it between 8am and midnight as I have used up my peak-time usage but it does not seem fair otherwise!!
Please look into this.
Thanks
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Re: Limited speed between 12am and 7am (0mbps) !!
05-04-2012 1:23 PM
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If you hit your usage allowance on any of our current residential products then you'll be restricted 24/7 until your next billing date. You can add more usage at £5 per 5GB block if you like.
http://www.plus.net/support/broadband/products/res_broadband_faq.shtml#overAllowance
http://www.plus.net/support/broadband/products/res_broadband_faq.shtml#overAllowance
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 5
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Re: Limited speed between 12am and 7am (0mbps) !!
05-04-2012 3:39 PM
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I'm on Fibre Extra.
New month starts on Saturday so hopefully the speed will be lifted on Saturday?
Thanks
New month starts on Saturday so hopefully the speed will be lifted on Saturday?
Thanks
Message 3 of 5
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Re: Limited speed between 12am and 7am (0mbps) !!
05-04-2012 4:41 PM
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Hi there,
That's correct - usage will reset early Saturday morning for you.
That's correct - usage will reset early Saturday morning for you.
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Re: Limited speed between 12am and 7am (0mbps) !!
05-04-2012 5:31 PM
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Why not just restrict speeds in the peak times and allow unrestricted speeds in off-peak?
Message 5 of 5
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- Limited speed between 12am and 7am (0mbps) !!