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Left Plusnet months ago - being asked for MAC by BT
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Left Plusnet months ago - being asked for MAC by BT
27-09-2014 2:16 PM
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A friend left a few months back, but is now being asked for a MAC by BT.
I'm guessing that is not correct - but is it possible there is still a flag on the line indicating it is still in use? Is there a way to check that.
Failing this, is it possible for plusnet to generate a MAC under these circumstances?
Thanks
I'm guessing that is not correct - but is it possible there is still a flag on the line indicating it is still in use? Is there a way to check that.
Failing this, is it possible for plusnet to generate a MAC under these circumstances?
Thanks
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Re: Left Plusnet months ago - being asked for MAC by BT
27-09-2014 3:03 PM
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Can you pm the username or phone number if you don't know it and I will flag it up for staff otherwise they won't be able to help
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Re: Left Plusnet months ago - being asked for MAC by BT
27-09-2014 6:33 PM
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Its' OK - I think she's sorted now. Found a BT Person with a clue.
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Re: Left Plusnet months ago - being asked for MAC by BT
29-09-2014 1:27 PM
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Glad to hear it tonyAtplus,
If there are any further issues though, please drop me a DM and I'll take a look into this for you.
If there are any further issues though, please drop me a DM and I'll take a look into this for you.
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- Left Plusnet months ago - being asked for MAC by B...