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League of Legends latency spikes

glennburnard
Grafter
Posts: 25
Registered: 09-01-2013

League of Legends latency spikes

Hello there,
I have already contacted telephone support but they have advised that everything looks normal.  My connection feels normal, getting around 12-13MBps  and very low latency generally.  However, in the evening when playing League of Legends  (PC) on EU West (Germany based). I seem to be getting a lot of lag spikes 500+ms.
Running diagnostics and speed tests reveals everything is ok. Noone else in game is lagging.
Is there anything I can do, as it is quite annoying and ruins a very competitive game.
Please advise..
Connected through CAT6 on a £2K PC with no other programmes running in the background.
5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,096
Thanks: 155
Fixes: 55
Registered: 27-04-2007

Re: League of Legends latency spikes

Sorry to hear about this, when did you notice the problem begin?
Having checked it looks like your line has interleaving, any objections if we try removing that?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: League of Legends latency spikes

Has this been over the last week or so? We've been looking into some problems with a piece of network kit over that time so it may be that causing your issues?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: League of Legends latency spikes

Admittedly, I've been having similar issues with LoL, Chris - I've just not got around to wiresharking yet.  (yeah, I know, slacking..)
B.
Community Gaffer
Community Gaffer
Posts: 5,101
Thanks: 426
Fixes: 5
Registered: 04-04-2007

Re: League of Legends latency spikes

Since when?  Forever?
Kelly Dorset
Broadband Service Manager
Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: League of Legends latency spikes

I've certainly seen latency  spikes since before Christmas, exhibiting latency in the >300ms range (I'm usually around 30-40ms).
I'll muster up the energy to run a wireshark trace tonight Smiley
B.