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Lead Times?

jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Lead Times?

It used to be that if you managed to get sync an attempt to connect to Plusnet would prod the system to activate the broadband on your account (don't know if that is still the case). Try connecting at regular intervals once you see you have sync.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
dudders1970
Dabbler
Posts: 12
Registered: ‎15-12-2010

Re: Lead Times?

Thanks jo,
The hub is set up, and the broadband light is alternating between red and orange, which seems to mean it's detected the line but there is nothing coming through to verify my password against.  I'll leave it switched on for the next 24 hours and see what happens.
Whoop
Will
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Lead Times?

Just in case you've got it wrong when manually configuring your router (you wouldn't be the first nor the last!), check that you have all the settings as shown in the table on this page: https://portal.plus.net/support/broadband/help_and_setup/connections_settings.shtml
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
dudders1970
Dabbler
Posts: 12
Registered: ‎15-12-2010

Re: Lead Times?

Cheers jelv,
The hub won't recognise my password so I'll leave it switched on today and see if anything has changed tonight when I get home.
I take it that at this point in time there is nothing to worry about? It's just the normal set up process?
dudders1970
Dabbler
Posts: 12
Registered: ‎15-12-2010

Re: Lead Times?

Morning Jo,
Sorry to be a pain, i was just wondering if we were all set for today for "switch on"? my account says tomorrow after 12.00 but you said it was due today or earlier, but as of this morning its still not on.
Cheers
Will
dudders1970
Dabbler
Posts: 12
Registered: ‎15-12-2010

Re: Lead Times?

And as if by Magic i get the Text and e-mail saying we are Go Go Go
Cheers guys,
Dead impressed so far.
Will
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Lead Times?

Hi dudders1970,
was just about to tell you that Smiley