cancel
Showing results for 
Search instead for 
Did you mean: 

Latency enquiry

sparkalfa
Grafter
Posts: 35
Registered: 30-01-2008

Latency enquiry

After having the drop wire replaced I have a very stable connection.
However the ping has gone up from around 40 to over 50 would turning off interleaving improve this (if its on) or is there anything I could done to improve this
Thanks
Mark
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,005
Thanks: 273
Fixes: 4
Registered: 04-04-2007

Re: Latency enquiry

If you have interleaving enabled, it will have increased your latency.  If you were having line problems which have been fixed by the drop wire replacement, it is likely you'll have interleaving applied and it would be worth removing it to see how stable your line is now for it.
One of the Digi Care guys can have a look tomorrow!
Kelly Dorset
Broadband Service Manager
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Latency enquiry

Hi sparkalfa,
Just placed an order to remove it for you, I noticed you also had a capped upstream so have requested that's uncapped for you as well. It'll complete tomorrow morning for you, hope it improves things Smiley