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Lagging while online gaming

PeterMurphy93
Newbie
Posts: 1
Registered: ‎02-11-2016

Lagging while online gaming

Heelo, Im currently trying to online game but I keep getting a lot of lag during game and when people speak to me.. I also get buffering while trying to watch online videos. I have tried playing through ethernet cable but still get lag. Please help with this issue.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,549
Thanks: 253
Fixes: 69
Registered: ‎27-04-2007

Re: Lagging while online gaming

Hi there,

 

Checks on your account and line diagnostics aren't showing any obvious issues.

 

Is this affecting just one game in particular or any/all that you're playing?

 

Can you let us know what platform as well please? (i.e PC/Xbox/PSN etc)

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team