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LIne unstable last week or so - regular disconnects

wytco0
Grafter
Posts: 48
Thanks: 7
Registered: 03-03-2012

LIne unstable last week or so - regular disconnects

I have been trying to report a fault via the broadband troubleshooter but its down:
Broadband Troubleshooter - Error
There's been a problem
Please try using the Broadband Troubleshooter again in a short while. If you continue to have problems please contact our Support Team for help.

For about the last week my connection has been unstable with regular disconnects. How do I report a fault?
1 REPLY
Acassim
Grafter
Posts: 1,075
Thanks: 1
Registered: 11-06-2007

Re: LIne unstable last week or so - regular disconnects

Hi wytco0,
Sorry to hear you've been having issues raising a fault with us.
After checking your account it looks like you managed to raise the fault under ticket 87139682 and you also called in and had some preliminary test run as per ticket 87141731 so we will now progress with the investigation and get this resolved for you.
If you need any further updates on the fault, you can check the progress on ticket 87139682 here.

Thanks,
Adam C