Just upgraded to Fibre Optic - Speed Issue
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- Re: Just upgraded to Fibre Optic - Speed Issue
Just upgraded to Fibre Optic - Speed Issue
25-06-2013 10:10 PM
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I was receiving 11/12 mbps prior to upgrading. When the open reach engineer was here he plugged a device in to check the speed and advised it was currently 54 mbps
I have raised this as a fault but has anyone else had a similar issue?
Re: Just upgraded to Fibre Optic - Speed Issue
25-06-2013 10:14 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Just upgraded to Fibre Optic - Speed Issue
26-06-2013 10:27 AM
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Welcome to our community forums.
Your profile updated early this morning so hopefully now you've seen an improvement in your speeds?
Re: Just upgraded to Fibre Optic - Speed Issue
26-06-2013 11:14 AM
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Re: Just upgraded to Fibre Optic - Speed Issue
26-06-2013 11:34 AM
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Re: Just upgraded to Fibre Optic - Speed Issue
26-06-2013 12:49 PM
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Re: Just upgraded to Fibre Optic - Speed Issue
26-06-2013 2:45 PM
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Re: Just upgraded to Fibre Optic - Speed Issue
26-06-2013 2:45 PM
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My other laptop (Wireless G) reports a 20-21Mb download speed and 18Mb upload.
Re: Just upgraded to Fibre Optic - Speed Issue
26-06-2013 4:31 PM
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Re: Just upgraded to Fibre Optic - Speed Issue
29-06-2013 8:54 PM
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Re: Just upgraded to Fibre Optic - Speed Issue
30-06-2013 7:07 AM
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Re: Just upgraded to Fibre Optic - Speed Issue
30-06-2013 11:20 AM
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OS's) and an iPad.
Just once, when I re-booted my modem and router did I see 10ms/70 so I assume the equipment can handle it, but when I did the test again, seconds later, it was back at 25.
After much thought, I conclude that there is some sort of PC or network setting that can influence this, but I've no idea what that is.
One thing you might like to try is a different browser. Although IE8 is supposed to be obsolete now, I'm finding it's results much better than the "modern" Chrome. Best of all, though, was Opera, which gave a significant performance increase.
I think the answer to our problem is buried inside Windows or Networking settings, but, like many things PC-related, the tech-geeks make everything so unintelligible to Joe Public.
Re: Just upgraded to Fibre Optic - Speed Issue
30-06-2013 12:02 PM
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its possible you have an MTU conflict (it should be either 1492 or 1500 on both the pc and router for optimal performance settings) although i have only had problems in the past with the ctcp/tcp and rwin values myself sometimes a code line fault occurs because something changes the default values when being installed or uninstalled
another possible problem could be ipv4/6 interactions but that *shouldn't* cause problems with connection speed
one good way of determining the route cause of the problem would be to run the BTW speed test, run the diagnostic test and then click the tap 3 test button and follow the instructions (remember your current username and password settings so you can put them back in afterwards)
it will isolate if the problem is between your equipment and the exchange or the exchange and the isp interface, either way it will help PlusNet to get the results (copy & paste them from the test results page into a post on here)
Re: Just upgraded to Fibre Optic - Speed Issue
01-07-2013 12:10 PM
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I'm going to arrange an engineer appointment for Thursday(4th July), is that OK for you?
Re: Just upgraded to Fibre Optic - Speed Issue
02-07-2013 8:37 AM
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