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Just upgraded from ADSL to ADSL2+, line speeds EXACTLY the same

danakajack
Newbie
Posts: 7
Registered: 29-10-2009

Just upgraded from ADSL to ADSL2+, line speeds EXACTLY the same

Hi,
A few days ago I requested that my line my upgraded from ADSL to ADSL2+.  Earlier today, I heard the phone ring faintly twice which suggested that my phone line was been tinkered with and, sure enough, my modem soon rebooted and reported that it had an ADSL2 connection.
But my ADSL2 speeds are EXACTLY the same as my ADSL1 speeds were earlier today.  I'm not complaining, I wasn't expected a big jump in speeds.  But the fact that the speeds are precisely the same seems to suggest that maybe the BT exchange hardware is just using the same profile it created when I was on ADSL for my ADSL2 connection - is that possible?  Do I have to request for my line to be re-profiled or something (I'm quite new to ADSL geekery so forgive me if I've totally misunderstood).  Another thing I don't understand is the modem reports it's connecting using "ADSL2" instead of "ADSL2+" yet my exchange (NEW CROSS) apparently does have ADSL2+ enabled.
The BT Line Checker says I should only be getting 2Mbps so I suppose I should be happy Wink
I have a D-Link DSL-2640B with v4.00 UK firmware
The reported stats:
Quote
Mode: ADSL2
Line Coding: Trellis On
Status: No defect

Downstream Upstream
Rate (Kbps): 3861 440

SNR Margin (dB): 15.4 22.9
Attenuation (dB): 46.0 25.8
Output Power (dBm): 13.3 0.0

Super Frames: 322307 289728
Super Frame Errors: 54 0
RS Words: 22883854 920137
RS Correctable Errors: 157 23
RS Uncorrectable Errors: 3058 N/A

HEC Errors: 15 0
OCD Errors: 10 0
LCD Errors: 0 0
Total Cells: 47493679 882005
Data Cells: 1455586 27333
Bit Errors: 0 0

Total ES: 3 0
Total SES: 0 0
Total UAS: 50 0
1 REPLY
Community Veteran
Posts: 26,531
Thanks: 769
Fixes: 9
Registered: 10-04-2007

Re: Just upgraded from ADSL to ADSL2+, line speeds EXACTLY the same

Can you post the results from a BT speed test please.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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