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Just another boring upload uncapping request

kipperash
Dabbler
Posts: 13
Registered: 26-03-2013

Just another boring upload uncapping request

Hello good people of Plusnet,
I'd like to see if I can stretch my upstream speeds a little further please!
I opened a ticket a few days ago but thought that I might as well pester the support team on the forum too Smiley
Update: You listened, thanks!
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,263
Thanks: 199
Fixes: 62
Registered: 27-04-2007

Re: Just another boring upload uncapping request

Hi there,
Your ticket was picked up earlier this morning so your uncap should be going through tomorrow. Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
kipperash
Dabbler
Posts: 13
Registered: 26-03-2013

Re: Just another boring upload uncapping request

So it's been just over a week since the uncap order was placed...
Just out of curiosity, any ideas why my order is taking a little longer to complete than most?
Plusnet Help Team
Plusnet Help Team
Posts: 13,263
Thanks: 199
Fixes: 62
Registered: 27-04-2007

Re: Just another boring upload uncapping request

Its actually due to complete tomorrow.
The order was placed automatically with a 5-7 working day lead time so the bank holiday has obviously meant less working days over the past week.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
kipperash
Dabbler
Posts: 13
Registered: 26-03-2013

Re: Just another boring upload uncapping request

Ahh, gotcha.
Cheers Adam.