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Junction box on top of pole - should it look like this

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Junction box on top of pole - should it look like this

if it shouldn't how do I get it fixed
7 REPLIES
Community Veteran
Posts: 6,741
Thanks: 250
Fixes: 20
Registered: 16-02-2009

Re: Junction box on top of pole - should it look like this

It should be closed at least.
I assume that it isn't causing noisy lines? If so then they are probably not interested in repairing it.
knowdice
Grafter
Posts: 328
Registered: 25-04-2008

Re: Junction box on top of pole - should it look like this

The black box on the left hand side is covered Ok.
Bit at the back looks like a mounting frame to fit the curve of the pole...
Community Veteran
Posts: 6,741
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Fixes: 20
Registered: 16-02-2009

Re: Junction box on top of pole - should it look like this

Here's mine to compare it to.
Plusnet Help Team
Plusnet Help Team
Posts: 13,007
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Registered: 27-04-2007

Re: Junction box on top of pole - should it look like this

Hi all,
It would be harder for us to broach with Openreach if unless there is any noticeable issues such as noise on the line. However we should still be able to raise a damage report with them.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Junction box on top of pole - should it look like this

I have just replaced the filter and if it doesn't solve the problem I will be raising a fault
198kHz
Seasoned Pro
Posts: 3,290
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Registered: 30-07-2008

Re: Junction box on top of pole - should it look like this

BT external network problems can reported direct to Openreach
Remeber you are unique - just like everyone else
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Junction box on top of pole - should it look like this

New picture - taken at full zoom with my main camera
It looks OK but the spiders web is nice