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Junction Box badly damaged

gimperio
Hooked
Posts: 7
Registered: ‎07-08-2021

Junction Box badly damaged

So the junction box outside the house has been badly damaged, with the wires hanging out - the actual plastic cover is missing too. Is it possible for someone from plusnet to come and fix it?

For now, I’ve put sticky tape over it in case it rains over the next few days.
2 REPLIES 2
jab1
Legend
Posts: 18,528
Thanks: 6,021
Fixes: 279
Registered: ‎24-02-2012

Re: Junction Box badly damaged

Report the issue to PN - they will pass it on to BT/OpenReach who own and maintain the network.

John
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,619
Thanks: 10,175
Fixes: 1,606
Registered: ‎21-04-2017

Re: Junction Box badly damaged

I’m not in the office today but you can also report damage direct to Openreach by following the steps here https://www.openreach.com/help-and-support/damage-health-and-safety

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet