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Java problem with BT Speedtest
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- Re: Java problem with BT Speedtest
Java problem with BT Speedtest
06-08-2008 8:59 PM
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Hi All,
Can anyone please make some sense of this?
I've been trying to use the BT Speedtester, but all I see is a yellow message box announcing - "You do not have Java applets enabled in your web browser."
All other sites using Java are fine. I've got the latest update, and have checked that the right boxes are ticked in IE6 and the Java Control Panel. OS is XP.
Any ideas would be appreciated.
Can anyone please make some sense of this?
I've been trying to use the BT Speedtester, but all I see is a yellow message box announcing - "You do not have Java applets enabled in your web browser."
All other sites using Java are fine. I've got the latest update, and have checked that the right boxes are ticked in IE6 and the Java Control Panel. OS is XP.
Any ideas would be appreciated.
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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Re: Java problem with BT Speedtest
06-08-2008 9:32 PM
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upgrade to IE7
go into add remove programs and remove all the versions of java - the upgrade leaves the older ones behind - then reinstall
go into add remove programs and remove all the versions of java - the upgrade leaves the older ones behind - then reinstall
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Re: Java problem with BT Speedtest
07-08-2008 7:58 AM
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Thanks Oldjim - I'll do that if push comes to shove. From what I've read elsewhere, though, people having a problem with Firefox found it was OK with IE6.
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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Re: Java problem with BT Speedtest
07-08-2008 10:30 AM
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Hmmm... weird.
I removed Java (TM) 6 Update 7 and then tried the BT site. A pop-up invited me to download J2SE Runtime Environment 5.0 Update 7, whih I did.
The BT site then worked fine. After going back to Java (TM) 6 Update 7 - it still works fine.
I removed Java (TM) 6 Update 7 and then tried the BT site. A pop-up invited me to download J2SE Runtime Environment 5.0 Update 7, whih I did.
The BT site then worked fine. After going back to Java (TM) 6 Update 7 - it still works fine.
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Message 4 of 4
(456 Views)
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- Re: Java problem with BT Speedtest