Is upgrading to Fibre a cure ?
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Is upgrading to Fibre a cure ?
15-11-2013 8:30 AM
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3 months ago I upgraded from 60GB to unlimited with a new Technicolor router and have had nothing but trouble ever since with my line dropping connections. I have now sussed out that the NTE5 face plate is faulty so am plugged directly into the master test socket until a new one arrives, this seems to have solved the drops, but last Saturday the exchange dropped my connection speed and I can only get 0.25Mbps download.
I was assured by Plusnet 2 days ago that it had been reset, I tested it and it was back up to 2.8Mbps, but this only lasted several hours before going back to 0.25Mbps again. In frustration I started looking at other providers and found on the BT site I was able to have Fibre. So I checked my account with Plusnet and it also states that fibre is available as an upgrade. Is there a site I can put in my phone number into to check for sure that I can get fibre as the openreach site says that there is a delay with the cabinet supplying my number.
If it is available, is upgrading to fibre going to cure my current problems.
Re: Is upgrading to Fibre a cure ?
15-11-2013 8:33 AM
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upgrading brought reliability to my line as well as a massive (10x) speed increase. ymmv though.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Is upgrading to Fibre a cure ?
15-11-2013 8:46 AM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Is upgrading to Fibre a cure ?
15-11-2013 1:43 PM
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Re: Is upgrading to Fibre a cure ?
15-11-2013 2:18 PM
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At best I only got 2.8Mbps but comparing it to the 0.25Mbps I am getting now, its an astronomical improvement. I had thought to go over to BT but the deal I got today has made me stay.
Re: Is upgrading to Fibre a cure ?
15-11-2013 2:27 PM
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Quote At best I only got 2.8Mbps but comparing it to the 0.25Mbps I am getting now
I'm surprised the SNR reset didn't fix that, I've just submitted another for you, that should take affect soon but can take up to around 4 hours so do post back if you don't notice any change.
Adam
Re: Is upgrading to Fibre a cure ?
15-11-2013 2:47 PM
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Re: Is upgrading to Fibre a cure ?
15-11-2013 8:49 PM
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Quote from: _Adam_Walker_
Quote At best I only got 2.8Mbps but comparing it to the 0.25Mbps I am getting now
I'm surprised the SNR reset didn't fix that, I've just submitted another for you, that should take affect soon but can take up to around 4 hours so do post back if you don't notice any change.
Adam
Thanks for that, but, just checked and still the same 0.25Mbps.
Re: Is upgrading to Fibre a cure ?
15-11-2013 11:50 PM
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Do you have an ongoing fault ticket? (Sorry, don't know if one is needed for this.)
Re: Is upgrading to Fibre a cure ?
16-11-2013 5:46 AM
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[Moderator's note by Adie (dvorak): Full quote of preceding post removed, as per Forum Rule]
Re: Is upgrading to Fibre a cure ?
16-11-2013 4:01 PM
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Note the comment "Slower than 99% of GB" your ads say FAST !
Re: Is upgrading to Fibre a cure ?
18-11-2013 12:10 PM
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Re: Is upgrading to Fibre a cure ?
18-11-2013 12:25 PM
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