Is today the day?
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- Re: Is today the day?
Is today the day?
19-03-2013 8:43 AM
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BT are now saying that Fibre is available from cabinet 21...my cabinet...
please please please please please Plusnet...make me an appointment for an openreach dude to come round and sort it out...
before BT decide to change their minds again.....
If you can do it....i'll buy you a pint!!
Re: Is today the day?
19-03-2013 10:18 AM
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Re: Is today the day?
19-03-2013 11:08 AM
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Looks like we can get it ordered for you, best bet would probably be to run through the Product Change link on our website and order Fibre from there. We'll be in touch to confirm the appointment with you as soon as it's booked.
Depends what ales they have on but if there's Farmer's Blonde or Moonshine I'll have one of those please
Re: Is today the day?
19-03-2013 11:20 AM
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Re: Is today the day?
19-03-2013 11:27 AM
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was told previously that, as its a house move...I won't have to pay anything?
Help centre questions #65650429 & #65650365 seem to just bounce backwards and forwards...I've really got no idea whats happening....
Re: Is today the day?
19-03-2013 11:29 AM
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Re: Is today the day?
19-03-2013 11:39 AM
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I moved house, wanted to transfer my Fibre package with me...was told I could...then couldn't...about 3 times...
got this message on Help Centre (No65650365) originally
"When we move your broadband we have to pay our suppliers a total of £65 in charges. This is broken down to £25 for the termination of your broadband, and £40 to activate it on a new number. We are more than happy to cover the cost of your house move, so long as you keep your account open for at least the next 12 months. If you prefer, you can elect to pay the fee up front from a valid credit or debit card. "
So after being told I couldn't, I took what was on offer...which was just standard BB...but now I can have Fibre...I have to pay to have it installed..
I don't mind...really...but would rather the amount was stuck on my bill (so to speak), rather that me having to make a "one off" payment..
Re: Is today the day?
19-03-2013 11:41 AM
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Re: Is today the day?
19-03-2013 11:42 AM
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Re: Is today the day?
19-03-2013 11:49 AM
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Re: Is today the day?
19-03-2013 11:52 AM
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Re: Is today the day?
19-03-2013 11:54 AM
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