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Is this upload speed normal?

Verdelet
Newbie
Posts: 9
Registered: 06-02-2012

Is this upload speed normal?


I use VPN to connect to my work network so I can work from home, and it can be quite slow and choppy at times, I know next to nothing about standard upload speeds so I don't know if this is the norm or not...
Any answers are appreciated.
Cheers.
8 REPLIES
ID
Grafter
Posts: 125
Registered: 08-08-2007

Re: Is this upload speed normal?

Looks like you are on 21CN with a download speed over 8mb. You can ask for your upload to be uncapped which will give you around double what you are getting now. PN staff may see this thread in the morning and sort it out for you.
Verdelet
Newbie
Posts: 9
Registered: 06-02-2012

Re: Is this upload speed normal?

Ah that'd be great. Better to raise a ticket or will someone definitely see this do you think?
ID
Grafter
Posts: 125
Registered: 08-08-2007

Re: Is this upload speed normal?

I'd raise a ticket just to be sure Smiley.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Is this upload speed normal?

I would also bear in mind that if you are currently on our Value Package, that VPN access is restricted to speeds of 512kbps . If you'd like an improvement on those speeds in this situation, you could upgrade your package to the Plusnet Extra Package. The Extra Package will give you your line speed for the majority of the day and speeds of 2Mbps in the evenings.
Further information and comparisons on these packages can be found here: http://usergroup.plus.net/prodcomp1.php
Chris Pettitt
Cloud Environments Engineer
BRABUS
Grafter
Posts: 660
Registered: 12-01-2010

Re: Is this upload speed normal?

JUst had a look at the comparrison info and if I was lucky enough to be able to have fibre and moved from Plusnet Extra to Plusnet Extra Fibre then my VPN speed during the day would actually be slower.

That is mad Sad
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Is this upload speed normal?

On extra fibre we do tend to relax the traffic management on VPN, so you would see an increased speed rather than the 5MB/s it shows on the page you are referring too. We are looking at updating the traffic management pages to reflect this.
Chris
Verdelet
Newbie
Posts: 9
Registered: 06-02-2012

Re: Is this upload speed normal?

Quote from: Chris
I would also bear in mind that if you are currently on our Value Package, that VPN access is restricted to speeds of 512kbps . If you'd like an improvement on those speeds in this situation, you could upgrade your package to the Plusnet Extra Package. The Extra Package will give you your line speed for the majority of the day and speeds of 2Mbps in the evenings.
Further information and comparisons on these packages can be found here: http://usergroup.plus.net/prodcomp1.php

I'm on Plusnet Premium, so should my upload speed be higher than it is?
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Is this upload speed normal?

Upload speeds aren't restricted at all - you need to ask for it to be uncapped